Ekaterina Espinosa

Lester Glenn Subaru responded

Hi WALLINGKEN, Thank you for sharing your feedback. We’re sorry your visit took longer than you expected, our service manager, Bert, will be reaching out to follow up with you. There were three vehicles ahead of yours when you arrived, and our team provided an estimated wait time before your vehicle was checked in. We were also glad to offer your oil change at no charge as a gesture of goodwill. We understand how important clear expectations are when using Express Service, and we appreciate your feedback as we continue working to improve the experience for our customers at Lester Glenn Subaru in Toms River. Thank You, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi whiting49, Thanks for sharing your experience! We’re glad our Lester Glenn Subaru service team was friendly, respectful, and thorough in explaining your vehicle’s needs and recommended repairs. Clear communication and helping our customers feel confident about their vehicle’s care are always priorities. We appreciate your trust and look forward to seeing you again in Toms River! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Joan, Thank you for taking the time to leave us a review, especially a second time! We truly appreciate the extra effort. We’re glad our knowledgeable team and service technicians have made such a positive impression. Providing exceptional service and making sure our customers feel well taken care of is always our goal. Thank you for choosing Lester Glenn Subaru in Toms River and for your kind words! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MOMSUMMER, Thank you for sharing your experience! We’re so glad Ekaterina Espinosa took the time to explain your service visit, keep you informed, and help restore your vehicle’s settings. It’s great to hear that having a loaner vehicle made things more convenient while we waited for the parts to arrive. We’ll be sure to share your kind words with Ekaterina! Thank you for trusting Lester Glenn Subaru Service in Toms River with your vehicle. We appreciate your business! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JchoseGO41, Thank you for sharing your experience! We’re so glad Anthony Rulli brought his smile and energy to your visit, and that he kept you informed through every step of your trade-in and purchase. Being mindful of each customer’s needs is exactly what we strive for, and we’ll make sure Anthony sees your kind words. Congratulations on your new Subaru! Thank you for choosing Lester Glenn Subaru on Route 37 West in Toms River! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi there, Thank you for your continued loyalty! We’re so glad you’ve had great experiences purchasing from Lester Glenn Subaru over the years, and we appreciate you recommending us. Whether you’re shopping for your next Subaru or visiting our Subaru service department, our team is always here to help. Thank you for choosing Lester Glenn Subaru on Route 37 West in Toms River! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi jklearn15, Thank you for trusting our Subaru service department with both of your Subaru vehicles! Fast, reliable service and excellent customer care are exactly what we strive for, and hearing that you wouldn’t take them anywhere else means a great deal to our whole team. We’ll be sure to share your kind words with Ekaterina. Thank you for choosing Lester Glenn Subaru on Route 37 West in Toms River! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi JULIABREGENZER, Thanks for sharing your experience! We’re so happy to hear you consider us the best dealership you’ve ever visited. We’re also glad our team was friendly and honest and that you had a great experience with your service advisor. We truly appreciate you choosing Lester Glenn Subaru in Toms River! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Carmy132, Thanks for sharing your experience! We’re glad Ekaterina was professional, kept you informed, and took the time to explain the delay with your vehicle. We appreciate your kind words about our service department and are happy to hear you received excellent care. Thank you for choosing Lester Glenn Subaru Service in Toms River! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi Ritamc1955, Thanks for sharing your experience! We’re so glad Ekaterina has taken such great care of you and continues to make your visits to Lester Glenn Subaru a positive experience. We’ll be sure to share your kind words with her and the rest of our service team in Toms River! Happy Driving, The Lester Glenn Subaru Team