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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,490 Reviews

1,490 Reviews of Lester Glenn Subaru - Service Center

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August 18, 2024

Super service from Kathy Helpful courteous kind and knowledgeable keep up the good work thank you More

by mcinswrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Aug 21, 2024 -

Lester Glenn Subaru responded

Hi mcinswrm, We're so glad to hear that Kathy provided you with super service! Her helpfulness, courtesy, and knowledge are truly valued! Thank you for your kind words and for recognizing her efforts! Happy Driving, The Lester Glenn Subaru Team

August 17, 2024

Pleasant to deal with in comfortable surroundings…Nicole does a wonderful job and very helpful! More

by MPCHALUPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lester Glenn Subaru responded

Hi MPCHALUPA, We're so glad to hear that you had a pleasant experience in our comfortable surroundings! Nicole is indeed fantastic, and we're thrilled that she was able to help you so effectively. Thank you for your kind words! Happy Driving, The Lester Glenn Subaru Team

August 17, 2024

I've been a customer since 2009. I was happy then and am happy still. More

by K4UP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Aug 21, 2024 -

Lester Glenn Subaru responded

Hey K4UP, We’re thrilled to hear that your experience with us has consistently been positive since 2009! It’s fantastic to have customers like you who continue to trust us over the years. Thank you for your loyalty and support! Happy Driving, The Lester Glenn Subaru Team

August 17, 2024

Very good experience with very professional people to work with. They provide me with great service. More

by JOANHANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Aug 23, 2024 -

Lester Glenn Subaru responded

Hi JOANHANN, Thank you for your positive feedback! We’re delighted to hear you had a great experience and found our team to be professional and helpful. Providing excellent service is our goal, and we’re glad we met your expectations. If you need anything else or have more questions, we’re here to assist! Happy Driving, The Lester Glenn Subaru Team

August 17, 2024

My day began with a tire inflation problem. I came into service without an appointment on one of my most difficult days ahead of me only to discover I had a nail in my tire. Eric greeted me a More

by JEMONTANARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Giordano
Aug 21, 2024 -

Lester Glenn Subaru responded

Hi Jemontanari, We’re so glad Eric was able to turn your challenging day around! It’s great to hear that he took care of your tire issue quickly and kept you informed throughout the process! We’ll be sure to pass along your appreciation to him. Thanks for choosing us, and we hope the rest of your day went smoothly! Happy Driving, The Lester Glenn Subaru Team

August 16, 2024

Kathy was very helpful and professional . She is always a pleasure to work with.She got me a rental car so i could go home and return later.Thank you Kathy. More

by GRECOLARRY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Aug 23, 2024 -

Lester Glenn Subaru responded

Hi GRECOLARRY69, Thank you for the great feedback! We’re so glad to hear that Kathy was helpful and professional and that she made your experience smooth by arranging a rental car for you! It’s always a pleasure to work with her, and we’re glad you had a positive experience. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

August 16, 2024

Love my Lester Glen Subaru! Nicole the service manager is amazing and super friendly. I have always had positive experiences since I've been leasing with them for the last 7 ye More

by GBROKAWCUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception staff!
Aug 23, 2024 -

Lester Glenn Subaru responded

Hi GBROKAWCUP, We’re so happy to hear you love your Subaru! It’s fantastic to know that Nicole has been amazing and friendly throughout your service experiences. Your loyalty over the last 7 years means a lot to us. If you need anything else or have more feedback, we’re always here for you! Happy Driving, The Lester Glenn Subaru Team

August 15, 2024

Nicole answered all my questions and even texted me updates. She was kind and considerate as always. I was able to get a printout of work done and future work needed. Work was done same day. I also app More

by ARLEENHILL83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lester Glenn Subaru responded

Hi ARLEENHILL83, Thank you for your wonderful feedback! We're thrilled to hear that Nicole provided such attentive and helpful service! It’s great to know that our team was able to keep you informed and accommodate your schedule. We’re grateful for your continued trust in us and look forward to assisting you with your car’s needs in the future! Happy Driving, The Lester Glenn Subaru Team

August 14, 2024

I was greeted immediately by friendly professional staff and my car was ready in the time they quoted. More

by kbarbalace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lester Glenn Subaru responded

Hi Kbarbalace, It's fantastic to hear that you were greeted right away by our friendly and professional team! We're glad your car was ready on time, just as promised. Thanks for choosing us, and we look forward to welcoming you back for your next service! Happy Driving, The Lester Glenn Subaru Team

August 14, 2024

Everyone at the Subaru dealership is so friendly and helpful! Nicole really cares about hurt customers satisfaction! More

by REACHJIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Lester Glenn Subaru responded

Hi REACHJIBE, Thanks for the fantastic review! We’re delighted to hear that you had such a positive experience with us! Nicole and the team are always here to ensure you’re taken care of. We appreciate your kind words and look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

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