Great job checking recall.
Long wait but moonroof was ok. Waited 2hrs for them to check it out and I had an appointment
Long wait but moonroof was ok. Waited 2hrs for them to check it out and I had an appointment
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by C16SHORE
Verified Customer
Verified Customer
Jul 27, 2026 -
Lester Glenn Subaru responded
Hi C16SHORE,
Thanks for sharing your feedback! We’re glad to hear our team was able to complete the recall check and confirm that your moonroof was working properly. We understand your frustration with the longer-than-expected wait time, especially since you had a scheduled appointment, and we appreciate your patience while our team completed the inspection.
Your feedback is important, and we’re always looking for ways to improve the efficiency of our service experience while continuing to provide thorough and quality work.
Thank you for choosing Lester Glenn, and we appreciate you taking the time to share your experience!
Happy Driving,
The Lester Glenn Subaru Team
This dealership has excellent service and associates.
Everything is transparent and made easy for the customers.
Everything is transparent and made easy for the customers.
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by IMJOSEPHSCHMIDT
Verified Customer
Verified Customer
Service Price Transparency
Jul 27, 2026 -
Lester Glenn Subaru responded
Hi IMJOSEPHSCHMIDT,
Thanks for sharing your experience! We’re so glad to hear our team provided excellent service and made your visit easy and transparent. Creating a straightforward, customer-focused experience is exactly what we strive for every day.
We truly appreciate your kind words and thank you for choosing Lester Glenn!
Happy Driving,
The Lester Glenn Subaru Team
It was easy, pulled up to the valley and they took care
of the reat
of the reat
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by DROYD38
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2026 -
Lester Glenn Subaru responded
Hi DROYD38,
Thanks for sharing your experience! We’re so glad to hear your visit was easy and convenient. It’s great to know our team was able to take care of everything and provide a smooth experience from start to finish.
We truly appreciate your feedback and thank you for choosing Lester Glenn!
Happy Driving,
The Lester Glenn Subaru Team
Everyone there was kind and helpful.
They took care of what I needed in a timely manner and went the extra mile. I would recommend this dealership.
They took care of what I needed in a timely manner and went the extra mile. I would recommend this dealership.
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by MELANIE.GREENHALL
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2026 -
Lester Glenn Subaru responded
Hi MELANIE.GREENHALL,
Thanks for sharing your experience! We’re so glad to hear our team was kind, helpful, and took care of everything you needed in a timely manner. It’s wonderful to know they went the extra mile to make your visit a positive one.
We truly appreciate your recommendation and thank you for choosing Lester Glenn!
Happy Driving,
The Lester Glenn Subaru Team
Quickly diagnosed my issue and sent it out for warranty.
I was abke to get into a loaner car for the time I was without my vehicle. Besides a few communication hiccups, everything went smoothly.
I was abke to get into a loaner car for the time I was without my vehicle. Besides a few communication hiccups, everything went smoothly.
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by VC
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2026 -
Lester Glenn Subaru responded
Hi VC,
Thanks for sharing your experience! We’re glad to hear our team was able to quickly diagnose your issue, assist with the warranty process, and provide you with a loaner vehicle while your vehicle was being taken care of!
We appreciate your patience regarding the communication hiccups and are happy to hear everything was resolved smoothly. We’re always working to provide a clear and convenient service experience for our customers!
Thank you for choosing Lester Glenn, and we appreciate your feedback!
Happy Driving,
The Lester Glenn Subaru Team
I was very happy with the service provided the rep kept
me informed of the progress.
me informed of the progress.
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by OSTOMAS86
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2026 -
Lester Glenn Subaru responded
Hi OSTOMAS86,
Thanks for sharing your experience! We’re so glad to hear you were very happy with the service you received. It’s wonderful to know your service representative kept you informed throughout the process and made your visit a positive one.
We truly appreciate your kind words and thank you for choosing Lester Glenn!
Happy Driving,
The Lester Glenn Subaru Team
I recently spent a relatively significant amount on my
vehicle’s scheduled maintenance, but I felt confident and comfortable with the service because of Eric’s kindness, professionalism, and consideration
vehicle’s scheduled maintenance, but I felt confident and comfortable with the service because of Eric’s kindness, professionalism, and consideration. He made every effort to address my concerns, offered practical advice, and even anticipated potential issues before I had the chance to mention them. His thoughtful and proactive approach made the entire experience much easier. Lester Glenn Subaru of Toms River is truly fortunate to have Eric on its team.
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by BRC
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2026 -
Lester Glenn Subaru responded
Hi BRC,
Thanks for sharing such a thoughtful review! We’re so glad to hear Eric provided such a positive service experience. It’s wonderful to know his kindness, professionalism, and attention to detail helped make your scheduled maintenance visit feel comfortable and stress-free!
Taking the time to listen to our customers, address concerns, and provide helpful guidance is exactly what we strive for every day. We truly appreciate your kind words about Eric and are grateful to have him as part of the Lester Glenn Subaru team.
Thank you for choosing Lester Glenn Subaru!
Happy Driving,
The Lester Glenn Subaru Team
Steve was clear and helpful in his guidance.
I needed to trust him and Will (who we had worked with before) to be clear about my financial obligations. I’m confident that I made a good decision.
I needed to trust him and Will (who we had worked with before) to be clear about my financial obligations. I’m confident that I made a good decision.
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by comeaususanm
Verified Customer
Verified Customer
Jul 20, 2026 -
Lester Glenn Subaru responded
Hi comeaususanm,
Thanks for sharing your experience! We’re so glad to hear Steve and Will provided the clear, helpful guidance you needed throughout your visit. It’s wonderful to know they took the time to make sure you understood your options and felt confident in your decision!
Building trust with our customers and providing a transparent, comfortable experience is exactly what we strive for every day. We truly appreciate your kind words and thank you for choosing us!
Happy Driving,
The Lester Glenn Subaru Team
Very attentive and friendly.
Consistent and professional. I don’t know why you need 16 words??
Consistent and professional. I don’t know why you need 16 words??
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by ARNOLDCANTOR76
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
Lester Glenn Subaru responded
Hi ARNOLDCANTOR76,
Thanks for sharing your feedback! We’re so glad to hear you found our team attentive, friendly, and professional. Providing consistently great service is exactly what we strive for every day.
We truly appreciate your kind words and thank you for choosing Lester Glenn!
Happy Driving,
The Lester Glenn Subaru Team
Always helpful.
Cares about the customer. Feel like the dealer knows the car better than independent garages.
Cares about the customer. Feel like the dealer knows the car better than independent garages.
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by kaczmarek.stan
Verified Customer
Verified Customer
Jun 29, 2026 -
Lester Glenn Subaru responded
Hi kaczmarek.stan,
Thanks for sharing your experience! We’re so glad to hear our team continues to be helpful and that you feel well taken care of during your visits. Providing knowledgeable service and genuinely caring for our customers is exactly what we strive for every day.
We truly appreciate your kind words and your continued trust. Thank you for choosing Lester Glenn!
Happy Driving,
The Lester Glenn Subaru Team
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