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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,492 Reviews

1,492 Reviews of Lester Glenn Subaru - Service Center

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July 31, 2024

my crosstrek needed an oil change service anyway, but I had gotten a flat over the weekend, I called Monday morning to verify my tire n wheel insurance and they were able to provide an appointment for me t More

by CRABBY058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi CRABBY058, Thank you for the positive feedback! We’re glad we could quickly address your tire issue and provide the oil change service for your Crosstrek! It’s great to hear that everything was handled efficiently. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 31, 2024

Nicole has been the most capable, competent, knowledgeable and genuinely helpful representative I have ever had. She goes above and beyond which is rare in this day and age. I hope she stays as More

by GJPUCCIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi GJPUCCIO, Thank you for the incredible feedback! We’re thrilled to hear that Nicole has provided such exceptional service and went above and beyond for you! We truly appreciate your kind words and will make sure to pass on your praise to her. If you need anything else or have more feedback to share, please let us know! Happy Driving, The Lester Glenn Subaru Team

July 29, 2024

Nicole made the whole process as smooth as silk. Kept me informed throughout the day More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi Linda, Thank you for the great feedback! We’re delighted to hear that Nicole made the process smooth and kept you informed every step of the way! If you have any more questions or need further assistance, don’t hesitate to reach out. Enjoy your new vehicle! Happy Driving, The Lester Glenn Subaru Team

July 29, 2024

Eric was very helpful. Great service center. They explained what needed to be done. Wating area was clean and the bathroom too. More

by CAROLVANDERBEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi CAROLVANDERBEEK, Thank you for your feedback! We’re glad to hear that Eric provided helpful service and that you had a positive experience in our service center! It’s great to know that everything, from the explanations to the cleanliness, met your expectations. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

July 28, 2024

Everything was timely and courteous. Everything was fully explained. I will bring my car back to Lester Glenn for service again More

by gjbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi gjbyrne, Thank you for the positive feedback! We’re glad to hear that everything was timely, courteous, and well-explained! We look forward to seeing you again for any future service needs. If you have any more questions or need further assistance, just let us know! Happy Driving, The Lester Glenn Subaru Team

July 28, 2024

My experience was great! ! Kathy was very helpful and professional. Duke was very friendly as well. Overall fantastic !! More

by DORNADUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi DORNADUCCI, Thank you for your wonderful review! We’re thrilled to hear that Kathy’s help and professionalism, along with Duke’s friendliness, made your experience fantastic! If you need anything else or have more questions, feel free to reach out. Enjoy your new vehicle! Happy Driving, The Lester Glenn Subaru Team

July 27, 2024

The service reps. at Lester Glenn are always courteous and helpful. They explain the work on my car clearly in understandable terms. Very professional. More

by EMCCULLION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi EMCCULLION, Thank you for the great feedback! We’re glad to hear that our service reps have consistently been courteous and helpful and that they provide clear explanations of the work on your car! We appreciate your kind words and look forward to assisting you with any future needs. If you have more questions, just let us know! Happy Driving, The Lester Glenn Subaru Team

July 27, 2024

Great dealership. Have purchased 4 cars from them and always had great experience. We will definitely keep coming back. More

by DLUCHS154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi DLUCHS154, Thank you for your loyalty and kind words! We’re thrilled to hear that you’ve had great experiences with us each time and that you plan to keep coming back! We appreciate your continued trust and look forward to assisting you with any future vehicle needs. If you need anything else, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 27, 2024

Staff is exceptional, courteous, friendly, Listen to clientel, Absolutely would recommend to others 100% Enjoy the time well spent. More

by GLECOMPTE0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi GLECOMPTE0, Thank you for your fantastic review! We’re delighted to hear that our team was exceptional, courteous, and attentive to your needs! We appreciate your recommendation and are glad you enjoyed your time with us. If you need anything else or have more questions, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

July 27, 2024

Nicole is awesome to work with! She is very polite, professional and efficient, in other words…..she knows her stuff! Nicole kept me very informed as to what needed to be done and w More

by LYNDEN445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Lester Glenn Subaru responded

Hi LYNDEN445, Thank you for the great feedback! We’re thrilled to hear that Nicole provided you with such professional and efficient service! It’s wonderful to know she kept you informed throughout the process! We’ll make sure to pass along your thanks to Nicole. If you need anything else or have more questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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