Levittown Ford

Great Experience From Start to Finish! After shopping around for a few weeks at multiple dealerships, I made a call to Levittown Ford. I was inquiring about a 2016 Ford Mustang Ecoboost in After shopping around for a few weeks at multiple dealerships, I made a call to Levittown Ford. I was inquiring about a 2016 Ford Mustang Ecoboost in white. When I called in, the person I spoke to was very friendly and advised me that they had the car in stock and advised me of the stock number. We then proceeded to make an appointment to come in a view the car. When we walked in, we were greeted by a friendly front desk representative who introduced me to Wayne. He greeted us and took us to the car, where it was already sitting and ready for a test drive. There was NO wait, which was very refreshing as I've been in dealerships where the wait was inexcusable. After the test drive, we sat down with Wayne and discussed financing options. We were debating between a lease vs financing. After some discussion about the trade in value of my previous car, Jason M. came and showed us options as far as the trade-in value vs. worth. He was very understanding of our needs and was able to come to an estimate that was acceptable to both of us. After filling out the finance application, we were then waiting for Jason Merrit to finish with a client. He was very helpful and kept us updated along the way. We were originally advised that the car couldn't be delivered to us until 2 days later. We were expecting to drive away with the car, but we understood because we were there after shop hours. To our surprise, after waiting for bank approvals, we were advised by Jason Merrit that if I could get a payoff letter from my previous car, then he would be able to deliver the car the same day. Eventually we were approved through Ford Financial and the terms were just about on point to what was estimated by Wayne and Jason. Overall it was one of the smoothest transactions we've ever been through. The entire dealership was friendly and answered all of our questions. I'd gladly recommend this dealership and group to all of my friends when they're in the market for new cars. -Shane O. More

Quality customer service Sean Dolan was my salesman he helped me purchase a mustang. He was very professional he had answers to all of my questions and concerns. 10/10 Sean Dolan was my salesman he helped me purchase a mustang. He was very professional he had answers to all of my questions and concerns. 10/10 More

Fantastic!! Adam Diaz was as friendly as he was helpful. Being this was my first car experience, this dealership was very hospitable while providing lots of incen Adam Diaz was as friendly as he was helpful. Being this was my first car experience, this dealership was very hospitable while providing lots of incentive to close the deal. Overall, I would highly recommend this dealership to anyone looking for buying a car without the pressure. More

Pretty much liars. The service was horrendous, you have to wait 2 hours to speak to somebody and worst of all is they flat out lie to you. I was told that all parts besi The service was horrendous, you have to wait 2 hours to speak to somebody and worst of all is they flat out lie to you. I was told that all parts besides the breaks, tires, and rims would be covered by the warranty but when i go to the service they make me pay for it. They told me to buy a few parts to fix it so i did and when i looked under the hood 2 of the parts were fine. Thats great, they said i could return it but when i go to return it they wont let me. They lied to me about that too. The service center yell at you to call customer service when they dont agree with you. They dont listen to you even when theyre wrong. This dealership is not the one to go to if youre looking to buy car. If you fancy being lied to over and over than youve found the right dealer ship. Everyday is a new surprise with this dealership. 2nd and last ford i ever buy unless something changes. More