Lewis Toyota

John Dasher is a great salesperson I would recommend John Dasher to anyone as a totally honest, caring knowledgable salesman. I went to Lewis Toyota to have an oil change and left with I would recommend John Dasher to anyone as a totally honest, caring knowledgable salesman. I went to Lewis Toyota to have an oil change and left with a 2019 Highlander. John was so knowledgable about the new cars and patient with me as I investigated a large number of available vehicles available to me. More

Awesome experience!! We had a awesome experience with lewis!! Kaleb Cross was a awesome salesman!! He will get my business for years to come!!! I recommend these guys to a We had a awesome experience with lewis!! Kaleb Cross was a awesome salesman!! He will get my business for years to come!!! I recommend these guys to anybody!! Thanks again guys for the fantastic experience!! More

Borderline unbelievable Let me start you on this journey. 3 years ago my HVAC blower was making a squeaking noise. I'm no car mechanic, but I am a mechanical engineer, so I Let me start you on this journey. 3 years ago my HVAC blower was making a squeaking noise. I'm no car mechanic, but I am a mechanical engineer, so I believed a bearing was going out. Car was still under warranty so I took it in. Our warranty was the extended warranty, and I was told after the inspection that the fan checked out fine, and because of the warranty I had, labor was only covered if a problem was found. So I paid a few hundred bucks for nothing. By the time we had paid the bill and drove home, a 60 mile one way trip the fan was making the same noise. We take it back and they do replace the fan. But did they offer to give me my money back? Nope. About a year later what do you think is happening? Fan went out again. Doesn't sound like a quality part if you ask me. And again I asked the service technician why am I paying for this same service. If it were my company I would want to stand behind a part for a little longer than just a year. I've had a Ford truck for 10 years and it's blower hasn't gone out yet. I guess Toyota is saying their blowers are only good for a maximum of a year, but maybe you'll get lucky. So guess what, I paid for another blower. However during that maintenance they also took care of a couple of recalls. That is all fine and well, however when we drove home from the dealership the next day when the kids turned on the DVD players do you think they worked? Nope. Called up Toyota and they said well maybe they didn't get plugged back in when the maintenance happened. That's fine. It happens. So we make another trip up to topeka. I did mention that's 120 miles round trip, at least 2 hours of our time just getting there, potential cost of baby sitters etc. They take it apart and look, and no it's a 'module' that is causing it. After a few minute discussion it almost sounds like one of the features that was modified during the recall service rendered our DVD players nonfunctional. So guess what, we go home again with no remedy. Now here's the one that really gets me going. We get a call that this mysterious module is in so we can fix this thing. So we schedule another appointments just to show up and find out that, no it's not here. So what does that mean, well we drove up to topeka again for nothing but frustration. So here we are, I'd say about 7-8 trips to topeka to Lewis Toyota, 3 times to fix one problem at a cost to me when my vehicle was under warranty, and an additional 4-5 trips just to get the fan blower repaired again at my cost and to do some recall work, and while all of that is functioning again our DVD players aren't. And what really makes me upset is the attitude that it is possible that the issue with the DVD players might not by Lewis toyota's fault. That's what one of Lewis Toyota's employees said. We don't even know if we are responsible. Well I know one thing, they worked before I went there and now they don't. Big mystery! Meanwhile I'm out at least a grand with mileage, time, babysitting charges and at this point I almost do blame myself. Because not too many people would have went back to the same inept group of people that many times. Another interesting fact is that up until the last time we were there, and only because we brought it up, did lewis toyota offer any kind of offset to our expenses. And that was to fill up our gas tank. Almost insulting at this point. More

Another Great Experiance! Once again Lewis Toyota has performed an oil change, tire rotation, and inspection of my Lexus RX. They did a great job and I am happy with the servi Once again Lewis Toyota has performed an oil change, tire rotation, and inspection of my Lexus RX. They did a great job and I am happy with the service and work. Thanks. More

A First The guys at Lewis Toyota were just super! It was my first time visiting a big dealership but they made me feel at home and I got a great deal on a Cam The guys at Lewis Toyota were just super! It was my first time visiting a big dealership but they made me feel at home and I got a great deal on a Camry that I'm loving! Big thanks to Dakota, JT, Kyle 1 and Kyle 2 ??😃 More

Great service staff I have been in several times with a check engine light, and each time it is because I didn’t put the gas cap on correctly. I always feel so stupid, b I have been in several times with a check engine light, and each time it is because I didn’t put the gas cap on correctly. I always feel so stupid, but the service staff is always helpful and understanding. I send a huge thank you to everyone in the service department. More

Good care of car routine maintenance service Definitely like to send care into Topeka Toyota for car routine maintenance service. Nice customer services and response plus very comfort waiting ro Definitely like to send care into Topeka Toyota for car routine maintenance service. Nice customer services and response plus very comfort waiting room. Thank you More

Buying a pre owned vehicle Salesman Kaleb was very pleasant and professional. The delivery of the vehicle was handled by another associate. The gas was very low - one bar, and Salesman Kaleb was very pleasant and professional. The delivery of the vehicle was handled by another associate. The gas was very low - one bar, and the previous owners Bluetooth information was still in the car. I did not get a thorough review of car features at delivery. More

Friendly, fast, complete and thorough. Robert met me when I arrived and introduced himself. He showed me how I can use my seatbelt without hurting my neck and fixed my gas cover so it woul Robert met me when I arrived and introduced himself. He showed me how I can use my seatbelt without hurting my neck and fixed my gas cover so it wouldn't open while driving. The did my oil change and tire rotation quickly. Robert went over the inspection and suggested a couple of things to do at my next oil change. He was friendly, respectful, and most helpful. I was in and out in about an hour which surprised me since there were many vehicles in line when I arrived. I have been a customer of Lewis Toyota service department for over 40 years. I trust them and get great service on my cars. My last Toyota had over 300,000 miles when I decided to get a newer model. Love my Toyotas and Lewis Service Dept.! More

Low mileage service My car is now 4 years old but only has 17000 miles on it. The brakes squeak horribly when in reverse. I've had it looked at twice now and only get the My car is now 4 years old but only has 17000 miles on it. The brakes squeak horribly when in reverse. I've had it looked at twice now and only get the excuse that we're not driving it enough. Why should I drive my car somewhere when I have no where to go? I would rate at 5 stars if they could figure out what the problem is with my brakes. More