Back

Lewis Toyota

Topeka, KS

not yet
rated
928 Reviews

2951 SW Fairlawn Rd

Topeka, KS

66614

Directions

By Type

928 Reviews of Lewis Toyota

July 23, 2019

Customer service failed Lack of followup and customer service was very discouraging. I will never buy from Lewis Toyota again, and I will tell my family and friends. Gave More

by karrie.bram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Osvaldo Ramos
Aug 13, 2019 -

Lewis Toyota responded

I'm so sorry to see we have failed meeting your expectations through your post buying experience. We will use this as a training moment to ensure it does not happen again. In the mean time would you allow me to see if I can rectify the issues you're having? Thank you! Jeff Kirwan General Manager 785.273.2220

July 23, 2019

The salesman, Richard Harmon, was awesome! Our salesman Richard Harmon was great! He answered our questions and let us take a test drive and we ended up trading in our Rav4 for a Highlander. More

by plg72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly, Richard Harmon, Kyle Garrison, Mike Zawacki
July 23, 2019

Great customer service The service team was very friendly and courteous. They have always went out of their way to be sure I had everything I needed. I would recommend them More

by CJMLPEARSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad in service center , Tony Rubbo, Richard Harmon, David Roberts, Orie Allison, J.T. Luginbill
July 22, 2019

So far everything has exceeded my expectations. I have had nothing but a positive experience since buying my Tacoma here. I had an ADD actuator go bad and the part was put on order last week, hopef More

by MOSBY_DEREK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone has been great, I don't remember names well. , Derek Evans
July 22, 2019

New car John was great to work with in looking for a new car. Very knowledgeable and willing to put in the work to get a good deal for you! More

by thayerscott05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dasher
July 22, 2019

Great service as always Routine service trip, checkover performed for trip to Colorado. Van ran great no issues. Check out was pleasant. They went over the multipoint inspect More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Williams, Robert Dasher
July 22, 2019

It was a great experience!!!! From the new car manager to the salesman, it was a great experience....All the information that was explained to us was what made the final decision o More

by tparsons1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Stoner, J.T. Luginbill, Jeff Cruce, Mike Zawacki
July 19, 2019

Awesome Oz The time I spent at Lewis was very calming. The guys worked really hard to make sure I got the vehicle I wanted! It was cleaned & detailed while the More

by specialk4now
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Osvaldo Ramos, Kyle Garrison
July 18, 2019

Good service. Though my discount was forgotten on the final service bill, the service nonetheless was good as usual. I was promptly informed of the needs of my vehi More

by DEWELL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Dasher
July 18, 2019

I will go back for my next Toyota I went to buy, I ended up leasing. They gave me a bad, low price for my trade-in, I had to pay full MSRP. More

by carriedeere
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kyle Garrison, John Dasher, Jeff Cruce, Mike Zawacki
...
21
...