Lewisville Volkswagen

Great customer and sales service. They were able to beat up all other dealers price. They were able to beat up all other dealers price. More

Everything went smooth and I was signed and out the door in a very short time! My salesman, Ivan Leon, was top notch and already knew or quickly found the answer to all of my questions. David Maloy went ab in a very short time! My salesman, Ivan Leon, was top notch and already knew or quickly found the answer to all of my questions. David Maloy went above and beyond to assure my comfort while in the dealership! Thank again, guys - Mike More

Amazing service on many visits! Consistency & real customer service here. I returned because of my previous experience; nothing short of amazing. Folks her care a lot and take pride Consistency & real customer service here. I returned because of my previous experience; nothing short of amazing. Folks her care a lot and take pride in their work; it shows! I grew up serving tables and then on the phone as an agent; now I'm a video & film professional so a different type of service industry. Suffice to say I can really appreciate high level customer service and they have it here in spades. They don't care how much money you have or spend, they want to help fix the car, sell the car, and make sure you're good with what you have. First Class people and care! More

Everyone is so nice and professional. They stayed in contact with me through out the day concerning my Volkswagon Atlas. I was very pleased with their service. They stayed in contact with me through out the day concerning my Volkswagon Atlas. I was very pleased with their service. More

Great customer service and an ok price my Atlas is been doing good so far and I’m glad I got it doing good so far and I’m glad I got it More

David made the process really easy. In and out in less than an hour. Thanks In and out in less than an hour. Thanks More

Worst buying experience. No after sale service, no follow up from my sales rep. My data was wrong entered / filled by the sales agent and had to go back after a week to re- s No after sale service, no follow up from my sales rep. My data was wrong entered / filled by the sales agent and had to go back after a week to re- sign the DMV docs. I requested my credit to be set up with VW Credit as I bought 2 VWs previously( at VW Hendrick’s) and already had an account… the sales guys was like “ oh yes, for sure” … 2 weeks after that found out the credit was set up with a bank…Had to take the car to service as the engine light went off and the infotainment system was failing, before a month and after just 1k miles... then I was given a 2 weeks appointment as they were too busy which is already a bad sign; and the day of the appointment nobody picks up the phone, they keep on hanging up the phone and transferring my call.... Worst service ever. Because they failed to fulfill what promised, a loan car for a 3 day service in a NEWcar, I cancelled the appointment after an hour on the phone and several calls. The service manager had a “couldn’t care less attitude “ the entire conversation… shameful. More

Fixed on time and first time. New management seems to be working well. Parts dept was a big help, thanks again. New management seems to be working well. Parts dept was a big help, thanks again. More

On Saturday was able to address my battery problem even though they were busy. Melissa helped on the phone and again when I finally arrived. Great service over and beyond ! even though they were busy. Melissa helped on the phone and again when I finally arrived. Great service over and beyond ! More

Service was done quickly. Communication was great both from the service manager and the technician Communication was great both from the service manager and the technician More