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Lewisville Volkswagen
Lewisville, TX
2,653 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,653 reviews
July 08, 2025
Process was pretty simple as I went from a lease to a purchase. Overall experience was favorable. purchase. Overall experience was favorable. More
by Alkenteam
July 07, 2025
Jafri was great to work with, he made the transaction seamless and kept me from having to spend hours in a dealership. Stress free and Great customer service seamless and kept me from having to spend hours in a dealership. Stress free and Great customer service More
by athompson19
July 01, 2025
A very pleasant purchase experience. The sales person Matthew was professional and was very helpful, promptly following up on commitments. No sales pressure and no additional fees. The sales person Matthew was professional and was very helpful, promptly following up on commitments. No sales pressure and no additional fees. More
by poruri
June 23, 2025
Excellent customer service, they take the time to work with you to find what you are looking for. with you to find what you are looking for. More
by levelupsoto1
June 20, 2025
I’ve been doing business with Lewisville VW and Joe Downs for almost 20 years, always been excellent! for almost 20 years, always been excellent! More
by toddlettman
June 18, 2025
Wonderful people to work with. Very communicative about the process. Expected appointment time was accurate and service was completed quicker than expected. Very communicative about the process. Expected appointment time was accurate and service was completed quicker than expected. More
by Rynexpress23
Employees Worked With
June 13, 2025
I would like to appreciate John Chapman for making sure to attend to my requests beyond his assigned job duties. He ensured to look into my requests and kept informed time and again of the process and prog to attend to my requests beyond his assigned job duties. He ensured to look into my requests and kept informed time and again of the process and progress. He ensured to follow up internally on my requests and made sure to address the concerns. He is a great one to work with and I would recommend him. He also coordinated to have the vehicle delivered to my place and ensured that I get some relief to not drive to the location for pickup. More
by cvnitin
June 07, 2025
Erik was pleasant to work with. Sales and trade-in process was efficient and clear. Dealer's notification to buyer of wired payment receipt and of sales contract document delivery t Sales and trade-in process was efficient and clear. Dealer's notification to buyer of wired payment receipt and of sales contract document delivery to buyer were not timely. More
by russ.bolling
June 05, 2025
This is my second car I’ve been fortunate enough to buy from Lewisville VW. Every single staff member boasts kindness, warmth, and you can feel that they are there to be your partner in finding your perfec from Lewisville VW. Every single staff member boasts kindness, warmth, and you can feel that they are there to be your partner in finding your perfect car without a “salesy” attitude. More
by Hannah H
