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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
952 Reviews

952 Reviews of Lewisville Volkswagen - Service Center

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May 08, 2025

Just had my oil changed at Lewisville Volkswagen and had a great experience! The service was quick, professional, and the staff was friendly and helpful. They kept me informed throughout the process and had More

by Yosly Glez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
May 08, 2025 -

Lewisville Volkswagen responded

Yosly, we're delighted to hear about your positive experience with our service team at Lewisville Volkswagen! Thank you for recommending us and we look forward to assisting you again in the future.

May 06, 2025

I always like bringing my id4 to Lewisville VW. ..The advisors are always patient and professional. Highly recommend! Melissa is awesome. More

by jasonnutt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Lewisville Volkswagen responded

Thank you for recommending Lewisville Volkswagen! We're delighted to hear that our team, especially Melissa, has provided patient and professional service. We look forward to your next visit with the ID4!

April 29, 2025

I haven't had bad experience with Lewisville VW at the service department, I have been taking care & leave with a great satisfaction. I would like thank Melissa with her great care, help and understand More

by amira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Lewisville Volkswagen responded

Amira, we're delighted to hear that Melissa and the team at Lewisville Volkswagen have consistently provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words!

April 24, 2025

Great customer service, very understanding of needs. I felt heard and not pushed into things. More

by Joy.mershon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
Apr 25, 2025 -

Lewisville Volkswagen responded

Joy, thank you for sharing your 5-star review of Lewisville Volkswagen! We truly appreciate it!

April 15, 2025

Always super fast and easy to come in for services, even without a prior appointment. Great communication from service department, perticularly Mike Erichs More

by Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Erichs
Apr 16, 2025 -

Lewisville Volkswagen responded

Grant, we're delighted to hear that Mike and the service team at Lewisville Volkswagen made your visit smooth and efficient. Thanks for sharing your experience with us!

April 12, 2025

Liam and all the employees in service were Very helpful. , easy to make an appointment More

by tammiehayes65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liam
Apr 14, 2025 -

Lewisville Volkswagen responded

We are glad to hear that Liam and the Lewisville Volkswagen team provided helpful service. Thanks for the review!

April 07, 2025

Melissa and your service crew did a great job. I was in and out within an hour and a half. Again, great job. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lewisville Volkswagen responded

John, we're delighted to hear that Melissa and the service crew at Lewisville Volkswagen provided you with such efficient service. Thanks for sharing your experience!

April 03, 2025

The folks at Lewisville Volkswagen, service department, consistently do a great job! Means a lot! More

by campbellsheree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liam
Apr 03, 2025 -

Lewisville Volkswagen responded

Your feedback is much appreciated! Thank you for supporting Lewisville Volkswagen.

April 03, 2025

Satisfied with their work even when 3 recalls of very short time done at the same time More

by ravinder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Avila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Lewisville Volkswagen responded

We love seeing 4-star reviews. Thanks, Ravinder, for stopping in at Lewisville Volkswagen for service.

March 31, 2025

The Lewisville VW dealership did a great job. I went there for a service on my 2024 Atlas and left with an upgrade. Joe in finance did a great job answering all of my questions and Matt was very More

by Gypsie Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt & Joe
Apr 01, 2025 -

Lewisville Volkswagen responded

Gypsie, we're delighted to hear that Joe and Matt provided you with excellent service at Lewisville Volkswagen. Enjoy your upgraded SUV!

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