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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
952 Reviews

952 Reviews of Lewisville Volkswagen - Service Center

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March 12, 2024

Excellent attention for your personal. I satisfactory costumer, I like your work for my car. Thank you More

by andreagutierrezespina
Recommend Dealer
Yes
Employees Worked With
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Lewisville Volkswagen responded

Andrea, we're delighted to know you had a satisfactory experience with our team at Lewisville Volkswagen. We appreciate your feedback and look forward to serving any future needs!

March 12, 2024

Great people. Helpful. Great people positive exp er ie n ce. Tttt Ty Ty tt More

by rsiyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Lewisville Volkswagen responded

It was our pleasure to assist you. Thank you from all of us here at Lewisville Volkswagen!

March 12, 2024

I always get treated with respect, know I’ll get good service for my vehicle, and in a timely manner. More

by dduan8240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Lewisville Volkswagen responded

We're glad to know you've had positive experiences with us at Lewisville Volkswagen! Ensuring our customers receive respectful and efficient service is a top priority. Thanks for your support!

March 09, 2024

Great service. Everyone is great and explained everything in detail! I love how they make a videos of your car and explain it ! More

by mariveltx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Lewisville Volkswagen responded

We're delighted to know you appreciated our detailed service and video explanations at Lewisville Volkswagen. Thanks for sharing your experience!

March 08, 2024

Tim took good care of me! !! The gentleman in the parts department (please forgive me I can’t remember his name) he was excellent with helping me!! More

by oakesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Lewisville Volkswagen responded

We're so glad to know that Tim and our parts department team were able to assist you effectively at Lewisville Volkswagen. Thanks for the positive feedback!

March 08, 2024

Melissa was very helpful and professional. They were able to work two recall issues the same day to spare me an extra trip later. Since I had to wait quite a while, they were able to find me a More

by BECKMANEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Lewisville Volkswagen responded

We're glad to know our team at Lewisville Volkswagen was able to assist you efficiently and provide a comfortable space for you while you waited. Your feedback is greatly appreciated, thank you for sharing!

March 07, 2024

Charles was great. My vehicle was done right on time and the dealership had many appointment slots available. More

by toddlindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Mar 07, 2024 -

Lewisville Volkswagen responded

Todd, we're glad to know Charles and our team at Lewisville Volkswagen were able to provide a timely service for your vehicle. Thanks for the positive feedback!

March 07, 2024

Work was completed on time. In addition, my car was vacuumed and washed. Happy with my experience. More

by HGRODGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles White
Mar 07, 2024 -

Lewisville Volkswagen responded

Thank you for reviewing Lewisville Volkswagen! We appreciate your positive feedback!

March 07, 2024

Tim Larsen is a fantastic service adviser - he consistently provides updates, options and his customer service is exceptional! More

by Raybanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Lewisville Volkswagen responded

We're so glad to know that you had a fantastic experience with our service adviser at Lewisville Volkswagen. We always aim for exceptional customer service and we appreciate your feedback!

March 06, 2024

Tim Larsen is an exceptional service department representative. He's a one of a kind true standout & always knowledgeable about servicing my car. I request to work with him because of his professio More

by CMSU.87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Lewisville Volkswagen responded

We're delighted to know that Tim has been able to provide you with such exceptional service at Lewisville Volkswagen! It's great hearing how his professionalism and knowledge have made your visits a positive experience. We'll be sure to pass along the kind words, thank you for sharing this feedback!

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