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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
952 Reviews

952 Reviews of Lewisville Volkswagen - Service Center

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February 21, 2024

I was promptly greeted by the service staff and had my vehicle processed and ready to go within a few minutes! More

by MK8GTI
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Lewisville Volkswagen responded

We're glad to know that our service staff at Lewisville Volkswagen was able to assist you promptly and efficiently. Thanks for sharing your positive experience with us!

February 20, 2024

Had to take my new car in for a minor fix. Darin in Service was able to get it in and out quickly for me! I purchased the car last month from Brian K. He's the guy you need to go to if you are More

by ADRIANN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Koestner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin McKinney
Feb 20, 2024 -

Lewisville Volkswagen responded

Adriann, we're glad to know that Darin and Brian provided you with excellent service at Lewisville Volkswagen. We appreciate your kind words and are happy to have been able to assist you with your new Atlas!

February 20, 2024

Service was good and professional. Sending pictures is a value added. I wish it would have been faster, though. More

by jhonatanmateus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Lewisville Volkswagen responded

We appreciate your feedback! It's great to know you found our service at Lewisville Volkswagen professional and valued the added touch of pictures. We'll certainly take note of your comment about speed for future improvements. Thanks again!

February 20, 2024

Tim Larsen and team did a great job with my service and communicated well as needed. More

by baarchuleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Lewisville Volkswagen responded

We are glad to hear that Tim was great to work with. Thank you for choosing Lewisville Volkswagen!

February 20, 2024

The team was great. I love that I can send a text to alter the service being conducted. More

by SalinaWallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not sure who I worked with, the pictures need to be larger
Feb 20, 2024 -

Lewisville Volkswagen responded

Salina, thank you for leaving the Lewisville Volkswagen team a five-star review! We are so glad that you enjoyed our text alerts for added convenience.

February 17, 2024

Great job. It is nice sending video to client regarding of what maintenance they are doing in the vehicle. More

by jpaul_biltz023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Jean Louis-Jr
Feb 19, 2024 -

Lewisville Volkswagen responded

We're glad to know you appreciated the video updates on your vehicle's maintenance at Lewisville Volkswagen. We believe in keeping our customers informed every step of the way! Thanks for sharing your experience with us.

February 16, 2024

There was a slight oversight on a tire that needed attention, but they took care of it immediately. More

by lvsooner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Lewisville Volkswagen! We are glad that our team quickly resolved any oversight and ensured you left happy with your visit. Until next time!

February 16, 2024

Melissa provided exceptional assistance and thoroughly explained everything. She handled the process of repairing the damage we caused with ease and professionalism. I will always seek her assistance when More

by CHARBEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Lewisville Volkswagen responded

Charbel, we're glad to know Melissa was able to provide you with such a positive experience at Lewisville Volkswagen. We appreciate your feedback about the loaner cars and will definitely take it into consideration. Thanks for recommending us!

February 15, 2024

Staff was courteous. The work was completed in a timely manner. It was a Great job. Thank you More

by bjsenasack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Lewisville Volkswagen responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Lewisville Volkswagen!

February 14, 2024

I always receive an honest opinion on what my Jetta needs, I appreciate an honest and expert opinion More

by sandra.romero94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Lewisville Volkswagen responded

Sandra, thank you for sharing your kind words for the Lewisville Volkswagen team! We are grateful for your five-star review and support. See you next time!

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