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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
954 Reviews

954 Reviews of Lewisville Volkswagen - Service Center

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October 19, 2023

Service Dept. was helpful and able to get me into a loaner while my car was in the shop for an extended period of time. More

by SONICCHICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Lewisville Volkswagen responded

We're glad to know our service team at Lewisville Volkswagen was able to assist you so effectively and efficiently. Thanks for sharing your experience with us!

October 18, 2023

VW service was excellent. Scheduled online and although I showed up a few minutes late I was still in and out within a timely manner. More

by M-Rich42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Lewisville Volkswagen responded

We're glad to know that you had an excellent service experience with us at Lewisville Volkswagen! We always aim for efficiency, even when things don't go exactly as planned. Thanks for your review and we hope to see you again for your future service needs!

October 18, 2023

Great service and communication. Short staffed at the time but did all possible to expedite and communicate to me during the wait period. Recommend for your service needs. More

by ROGERMARTINEZCHICAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Oct 18, 2023 -

Lewisville Volkswagen responded

Roger, we appreciate your understanding during our busy period and are glad to know you were satisfied with the service at Lewisville Volkswagen. Thanks for recommending us and please reach out if you'd like to share anything else about your visit! Best, Jimmy Foster - Service Director - (972) 538-0570

October 17, 2023

My svce advisor was very professional and courteous. Thanks thanks thanks thanks thanks thanks thanks More

by john.s.green3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Lewisville Volkswagen responded

We're glad to know that you had a positive experience with our service advisor at Lewisville Volkswagen. Your kind words are much appreciated!

October 17, 2023

It was a great visit with my Volkswagen service visit. Thanks for the assistance. All that helped were great!! More

by reynaldo.sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert
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Oct 18, 2023 -

Lewisville Volkswagen responded

We're glad to know you had a great service visit with us at Lewisville Volkswagen! Our team is always here to assist. Thanks for the positive feedback!

October 17, 2023

Our service advisor was great. Our oil change was done it a timely manner. The video inspection was a great plus. More

by meghanevans2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience with our service advisor and appreciated the video inspection at Lewisville Volkswagen. Thanks for your feedback!

October 14, 2023

Very helpful and courteous staff. . The service was superior. I am a very satisfied customer. More

by amariec1955
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
Report | Print
Oct 16, 2023 -

Lewisville Volkswagen responded

Thank you for commending the Lewisville Volkswagen team and leaving us a five-star review! We are so glad our service was superior.

October 13, 2023

not 5 because parts take to long to arrive. Melissa was awesome, Charles helped a lot. More

by luistrevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Lewisville Volkswagen responded

While we appreciate the kind words about Melissa and Charles. we apologize for the delay with your parts. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Jimmy Foster - Service Director - (972) 538-0570

October 13, 2023

The service department representatives were fast, efficient, very professional, and very friendly. We were really impressed with the service they provided, overall. More

by MSNUCHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
Report | Print
Oct 16, 2023 -

Lewisville Volkswagen responded

We're delighted to know that our service department at Lewisville Volkswagen made a great impression on you! We strive for efficiency and professionalism, so your feedback is much appreciated. Thank you!

October 13, 2023

Product installation was great and timely. This is my first Volkswagen and I hope to continue to get great service. More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Report | Print
Oct 16, 2023 -

Lewisville Volkswagen responded

Dennis, we're glad to know your first experience with Lewisville Volkswagen was a positive one! We look forward to providing you with great service in the future. Thanks for choosing us!

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