Lewisville Volkswagen - Service Center

Charles, is very respectful and super helpful! I will continue taking my car there for service I will continue taking my car there for service More

I am consistently pleased with the timely and quality work at Lewisville VW. Service advisors know their VWs. work at Lewisville VW. Service advisors know their VWs. More

I trust Tim totally to guide me in repairs. He is always helpful and professional. My service technician was very thorough. I love m’y car and want it to last as long as possible! He is always helpful and professional. My service technician was very thorough. I love m’y car and want it to last as long as possible! More

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I had a super good experience. Service was outstanding and no surprises. Good value all around. Service was outstanding and no surprises. Good value all around. More

Ridiculous from all aspects! Waited 2.5 hours for a key to be coded. Incomplete part ordered. Checked my engine out - not requested. Never have seen so many employees doing s Waited 2.5 hours for a key to be coded. Incomplete part ordered. Checked my engine out - not requested. Never have seen so many employees doing so little. The staff could be reduced by half and you couldn’t tell the difference! Loud blaring inappropriate music! More

Chaotic. Poor communication but got the job done. No car wash at the end of the service after I was told it was being cleaned. Small thing? Maybe. But for Poor communication but got the job done. No car wash at the end of the service after I was told it was being cleaned. Small thing? Maybe. But for sure there is lack of attention to detail. Melissa was solid to work and gave me a nice military discount but leaving the car for several days to be worked on is frustrating. Video of cars overall condition and needs was terrific. More

The service quality was excellent. The expert attendant, Charle, was friendly, courteous, knowledgeable, and professional. The expert attendant, Charle, was friendly, courteous, knowledgeable, and professional. More

They took care of getting me home, found a means of covering major work under warranty, and provided great insight on the issue through their video summary. covering major work under warranty, and provided great insight on the issue through their video summary. More

Melissa Ortiz at Lewisville is very helpful and knowledgeable. She gets 5 stars from me! Everything was done efficiently. I didn’t have to wait long. While waiting, the music was too loud an knowledgeable. She gets 5 stars from me! Everything was done efficiently. I didn’t have to wait long. While waiting, the music was too loud and distracting. Why do you play it at all anyway? The noise bounces around that big space. Otherwise, well done. More