Lewisville Volkswagen - Service Center

Good service the dealer building was under construction but the waiting room was good and had free water. but the waiting room was good and had free water. More

I liked the virtual inspection that was sent to me while I was waiting. It was great!! I was waiting. It was great!! More

Great service, they were very knowledgeable and about everything and made sure I had an in depth understanding everything and made sure I had an in depth understanding More

The service was outstanding. The service manager was very helpful even though there was mix up other date for the appointment. I was there at the date and time I entered on my The service manager was very helpful even though there was mix up other date for the appointment. I was there at the date and time I entered on my calendar but they had me down for the previous week. More

I appreciate the ease of making appointment online. Service advisors are always helpful. The video and suggestions from mechanic are excellent! I purchased my vehicle from this dealership and trust the Service advisors are always helpful. The video and suggestions from mechanic are excellent! I purchased my vehicle from this dealership and trust the service staff! More

The did not solve the problem. The dealer asked me to contact VW support and I reached to VW support and they say dealer should be able to diagnose the issue. I have owned quit The dealer asked me to contact VW support and I reached to VW support and they say dealer should be able to diagnose the issue. I have owned quite different cars and this is my first Volkswagen car and sadly it will be my last one too. More

Took too long. I had to get upset and tell them what was wrong to get it fixed. I had to get upset and tell them what was wrong to get it fixed. More

The most important thing for me it’s how the people of service tech support and care since I stepped forward the tech center. service tech support and care since I stepped forward the tech center. More

The service was prompt and efficent. Came in for an oil change, but after the free car inspection, I elected to have additional necesary services preformed. Now feel better about the fu Came in for an oil change, but after the free car inspection, I elected to have additional necesary services preformed. Now feel better about the functioning of the car and know what other services will be needed in the near furture. More

Melissa was great from start to finish and Tim was extremely helpful and provided daily updates. It took 6 days to get our car diagnosed which was very inconvenient. This is the only complaint that I extremely helpful and provided daily updates. It took 6 days to get our car diagnosed which was very inconvenient. This is the only complaint that I have. More