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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
954 Reviews

954 Reviews of Lewisville Volkswagen - Service Center

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January 23, 2023

Very quick and always professional. Love this dealership so much better than any other vw in the dfw area . More

by zipity.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce
Jan 24, 2023 -

Lewisville Volkswagen responded

Howard, thank you for the review! We appreciate your business and hope to see you back again at Lewisville Volkswagen. Safe travels!

January 22, 2023

Good service. Good attentiveness from staff. Happy with the work that was done. Clean waiting room. More

by Austincrawford05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name was Bryce. Fantastic
Jan 23, 2023 -

Lewisville Volkswagen responded

Austin, thank you for the review! we appreciate your business and hope to see you back again at Lewisville Volkswagen!

January 21, 2023

Excellent service department. Tim’s professionalism & knowledge is rewarding. He treats customers with respect & takes the time to answer all questions. More

by SWPIERCE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Lewisville Volkswagen responded

Thank you for the review! We appreciate the kind feedback about Tim and hope to see you back again at Lewisville Volkswagen. Safe travels!

January 21, 2023

This dealership had consistently been excellent. They do quality work and have great communication. I will definitely return. More

by Jeff M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassel
Jan 23, 2023 -

Lewisville Volkswagen responded

Thank you for the review, Jeff! We appreciate your business and hope to see you back again at Lewisville Volkswagen!

January 19, 2023

My initial experience when purchasing the vehicle 6 months ago was excellent in all respects. My recent visit was for the first of the included oil changes and vehicle check ups. While I expected that More

by duane.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
Jan 19, 2023 -

Lewisville Volkswagen responded

Duane, thank you for stopping by to share your service experience with Lewisville Volkswagen! We truly appreciate your shoutout to our team and can't wait to assist you again in the future!

January 18, 2023

Tim in the service department kept me updated throughout the day about the status of my car’s service. Thank you Tim! More

by emilydelamarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Lewisville Volkswagen responded

Thank you for leaving Lewisville Volkswagen this wonderful review and for trusting us with your vehicle's care. It was our pleasure to serve you! Tim will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

January 17, 2023

Very very bad service I don’t know how you are still in business I hope you close More

by VINNI27BESHIRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Larsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
Jan 17, 2023 -

Lewisville Volkswagen responded

We are sorry that you went to a gas station and filled up your tank with what you thought was fuel but was actually water. We know that you have been dealing with the insurance company for the gas station and were frustrated with that process. The car was finished, but you didn't have the check yet, so we were unable to release the car without payment. Please give me a call so I can try to assist you further. Thank you, Brian Swarvar - Service Manager - (469) 702-9895

January 15, 2023

Polite. Resolved the issue at no charge. Didn’t try to upswell me in anything. More

by unclec26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Lewisville Volkswagen responded

Thank you for sharing your positive experience with Lewisville Volkswagen! We hope to see you down the road!

January 14, 2023

Good service and Tim Larsen is very good. Very attentive to my car's needs. More

by NC.CONSTABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Lewisville Volkswagen responded

Thank you for the review! We appreciate the kind feedback about Tim and hope to see you back at Lewisville Volkswagen. Safe travels!

January 14, 2023

Excellent communication, follow up and on time completion. My car was ready when promised, service completed and freshly washed. Great experience. More

by markmgd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Lewisville Volkswagen responded

We're delighted that your experience went seamlessly from start to finish! Thank you for putting your trust in the Lewisville Volkswagen team to get the job done and we look forward to seeing you again!

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