Lewisville Volkswagen - Service Center

I would like to Thank Bryce Cassels for his assistant! Thank you for your assistance. I brought my 2020 Tiguan for service. I was taken care of from beginning to the end, keeping me updated. Thank you for your assistance. I brought my 2020 Tiguan for service. I was taken care of from beginning to the end, keeping me updated. More

Everyone was very helpful and kind. My rating is 4 and not 5 stars because I got my car back and less than 24 hours later my check engine light was on again and heater not working again My rating is 4 and not 5 stars because I got my car back and less than 24 hours later my check engine light was on again and heater not working again. These were the issues “repaired” while with service. More

Tim is always the professional service man. I enjoy talking with him because is honest fair and trustworthy! I enjoy talking with him because is honest fair and trustworthy! More

Bryce should be your go to guy, he’s great! Quick, fast, easy…nothing negative about the experience. Quick, fast, easy…nothing negative about the experience. More

The service at Lewisville Volkswagen was great. They were very thorough and professional. The video of the inspection was great. They were very thorough and professional. The video of the inspection was great. More

Information provided at all times, delivered as promised. All my issues were solved and car was delivered clean All my issues were solved and car was delivered clean More

Quck and accurate service. Waiting area is very useful and accommodating. I like being my cat here for service! Waiting area is very useful and accommodating. I like being my cat here for service! More

Dont have great history with them. But have no other options near. They still owe us money for a service contract they couldn’t fulfill so we had to sell the car they couldn’t repair. But have no other options near. They still owe us money for a service contract they couldn’t fulfill so we had to sell the car they couldn’t repair. This time they told us services for drop off or customer waiting area weren’t available for use. So we had to rearrange our schedules and surprise they had both. Were supposed to have melissa assisting us. And didn’t see her at drop off or pick up, and update from a 10 am scheduled inspection didn’t get to us until after I inquired about it at three….. More

Not happy that ID4 don’t include a spare tire - each flat tire is a pain: tow truck needed. Service and turnaround time at dealership Lewisville was excellent tire is a pain: tow truck needed. Service and turnaround time at dealership Lewisville was excellent More

I always get prompt and courteous service here. Each time I have service done here, I am happy with the experience. Each time I have service done here, I am happy with the experience. More