Lewisville Volkswagen - Service Center

Have used Tim Larsen for years, he is fabulous. Melissa Ortiz handled our car this time. She was responsive and got us all the information in a timely manner. Bonus the car was ready earlier than e Melissa Ortiz handled our car this time. She was responsive and got us all the information in a timely manner. Bonus the car was ready earlier than expected. More

Jason was a terrific guy to buy a car from at Lewisville VW! I recommend asking for Jason if visiting this Dealership. VW! I recommend asking for Jason if visiting this Dealership. More

Ryan in Service was great. Took care of my issue in record time and was so kind as well. Took care of my issue in record time and was so kind as well. More

Website price was 79, got charged 99 for the oil change, plus 15 for tire rotation, which I'm pretty sure was supposed to be included. Also, they didn't do the MPI, which I was told about beforehand, becaus plus 15 for tire rotation, which I'm pretty sure was supposed to be included. Also, they didn't do the MPI, which I was told about beforehand, because I got there a bit late and they only had one tech left for the day, but that just adds to my displeasure at being charged more plus extra for the tire rotation. More

My rep Phillip was courteous, friendly and helpful. I appreciated being provided with a loaner while my car parts were scheduled to arrive. I was not inconvenienced by not having a car. I also apprecia I appreciated being provided with a loaner while my car parts were scheduled to arrive. I was not inconvenienced by not having a car. I also appreciated that the car was brand new!😁 I would definitely come back to this dealership! More

Reliable, trustworthy. Kind. I have done business with this dealership for several years, and even though it has changed ownership over time it remains my top choice for au Kind. I have done business with this dealership for several years, and even though it has changed ownership over time it remains my top choice for auto needs. More

Excellent service and communication Glad to see the video of the car under the hood and under the car . video of the car under the hood and under the car . More

Melissa was awesome. The manager, who’s name escapes me now, was even more helpful. The video they make of the multipoint inspection is greatly appreciated. It gives you The manager, who’s name escapes me now, was even more helpful. The video they make of the multipoint inspection is greatly appreciated. It gives you a comforting feeling knowing they really do look at everything. Best decision. More

Did a great job with my oil change on my Jetta GLI. Sent a video showing the underbelly and everything explaining condition of brakes, tires, CV joints and boots and advised me time for new tires. The Sent a video showing the underbelly and everything explaining condition of brakes, tires, CV joints and boots and advised me time for new tires. Then washed my car no charge and made my baby shine!!! More

Melissa was very helpful and ensuring that I got the proper maintenance in my car proper maintenance in my car More