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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
954 Reviews

954 Reviews of Lewisville Volkswagen - Service Center

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October 11, 2022

If you want the best, you have only to look right here in the heart of Lewisville. Family, Integrity and a Genuine spirit of goodness will greet you at the door. If you find anything else at other dealersh More

by Nancy.lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Lewisville Volkswagen responded

Nancy, it is terrific to hear that John, Melissa, and the team gave you a great experience! Thank you for choosing Lewisville Volkswagen and for sharing your feedback. Drive safely until we see you again!

October 09, 2022

Mr. TIm Larsen is one of the best service professionals I have known. Kind, knowledgeable, courteous and an incredible ability to listen, so scarce now a days. Congratulations and thank you very much Tim. More

by LOZA.CARLOS.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Lewisville Volkswagen responded

Carlos, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Tim and the Lewisville Volkswagen team. Drive safely, and we hope to see you back!

October 08, 2022

Great people and excellent customer service. Thank you very much. David is amazing great person! More

by gerardowildt100
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Lewisville Volkswagen responded

Your kind review of David and the team means so much to us! Thank you for choosing Lewisville Volkswagen and for sharing your experience. Drive safely!

October 07, 2022

All went well except the service messages were not reset, no easy feat for the owner. Otherwise though the service was great, recall done and 20,000 mile service was done. More

by ROBINNANCE878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Lewisville Volkswagen responded

I am happy to hear that, overall, you had a positive service experience. I would also be happy to assist you with your ongoing concerns and ensure any service messages are reset. Please give me a call if I can help. Kind regards, Brian Swarvar - Service Manager - (469) 702-9895

October 07, 2022

Ryan Parli was an outstanding Service professional. He went above and beyond to help with my service and answer questions and tweak some of the car functions that I needed help with. He would certain More

by TX75006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Oct 07, 2022 -

Lewisville Volkswagen responded

We're delighted Ryan stepped in to address your automotive needs so seamlessly. Thanks for the glowing feedback and we look forward to seeing you again next time! - The Lewisville Volkswagen Team

October 06, 2022

Efficiently repaired my car's trim, even though I had a last minute hiccup in getting my car into the dealership. I appreciate Tim Larsen's patience and attention to detail. More

by jeverton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Oct 07, 2022 -

Lewisville Volkswagen responded

We are thrilled that you and your vehicle were so well taken care of by Tim! Thank you for choosing Lewisville Volkswagen and for sharing your experience. Drive safely until we see you again!

October 06, 2022

I liked the video captured and sent for a review, while technician inspect and propose the recommended replacements. More

by pramodkumar.sola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Lewisville Volkswagen responded

We're glad you enjoyed our service! Thanks for your feedback and positive review, from the entire Lewisville Volkswagen team. We hope to have the pleasure of serving you again!

October 06, 2022

Excellent service, very helpful and friendly staff, Ryan and Keith made it all very easy - shuttle service was a big plus More

by BRETMARIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Ryan Parli
Oct 07, 2022 -

Lewisville Volkswagen responded

Thanks for sharing your Lewisville Volkswagen experience! We're ecstatic that Ryan and Keith made your experience seamless and that the shuttle service was helpful. Drive safe and take care!

October 05, 2022

I was helped promptly by a member if the sales team because the service department was busy at the time. They completed my maintenance quickly and did a great job. More

by ekeaton0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Oct 05, 2022 -

Lewisville Volkswagen responded

Thank you for trusting the Lewisville Volkswagen team with your vehicle! We are happy to see your five stars. Until next time!

October 04, 2022

they install my plates quickly when i got there. i asked if they could wash the car ,they did even though it s not part of the service done More

by rbenm43
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Prudhomme
Oct 05, 2022 -

Lewisville Volkswagen responded

We're ecstatic that our team accommodated all your service needs in a timely manner. Thanks for choosing Lewisville Volkswagen!

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