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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
952 Reviews

952 Reviews of Lewisville Volkswagen - Service Center

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August 26, 2022

Been a customer for 10 years now and always coming back. Fast and reliable service. More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Gauthier
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Aug 26, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lewisville Volkswagen team over the years. Drive safely, and we hope to see you back!

August 25, 2022

Great job from the Service Manager. Very nice and helpful. I had a recall service done so it was very fast, and no charge. More

by JOHNBOWEN.BASSPLAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
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Aug 25, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

August 24, 2022

Would recommend. Have been going there regularly. But last time there were differences in the price for service shown online and billed. More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
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Aug 26, 2022 -

Lewisville Volkswagen responded

We're very grateful to have earned your recommendation and loyalty. However, it's concerning to see there's been a discrepancy between our online and billed prices. We will look into this and appreciate you bringing it to our attention. Please don't hesitate to reach out if you have any other concerns. Drive safely, and we look forward to working with you again! Brian Swarvar - Service Manager - (469) 702-9895

August 24, 2022

Long wait to get the car cleaned. Had to skip it due to the wait. More

by talreja.suraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2022 -

Lewisville Volkswagen responded

I am sorry that you experienced a longer than usual wait for car cleaning and I'd like to see if we can make this up to you. If you are willing, please give me a call at your earliest convenience. Thank you, Brian Swarvar - Service Manager - (469) 702-9895

August 23, 2022

My BUG was purchased in New Port Richey, FL and I loved them. I have found a new love with Lewisville VW. Thank you Tim P. Larsen for being awesome as well as the service staff! Y'all rock! More

by SUZANN.DENEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2022 -

Lewisville Volkswagen responded

Suzann, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Tim and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

August 23, 2022

The dealership was able to find the issue and resolve my issue quickly and provided me with a loaner quickly. They were friendly, informative, and expedient. More

by Gbari7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ursula Deese, Ryan Parli, Rick Nowak
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Aug 24, 2022 -

Lewisville Volkswagen responded

Thanks for leaving Lewisville Volkswagen a five-star review. It makes our day to receive such positive feedback! Until next time!

August 20, 2022

Tim is truly a great rep to work with. The service was done and the car is in eccellent condition. Thank You More

by TBRUNERSTUDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Tim and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

August 19, 2022

Always great service. We always enjoy taking our car there. I don't like having to write 15 words or more on this survey. Please change this for us who don't like this More

by BLAWSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Report | Print
Aug 21, 2022 -

Lewisville Volkswagen responded

We're elated that you always receive the great service we strive for. Thank you for taking the time to share this review - your feedback is much appreciated. Take care.

August 18, 2022

Awesome service team my service advisor Tim made sure things were done properly and correctly More

by para44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2022 -

Lewisville Volkswagen responded

We're thrilled that Tim and the Lewisville Volkswagen service team took such great care of you and your vehicle! Thank you for the terrific review and for trusting us with your business! Safe travels.

August 18, 2022

They did what they said they were going to do when they said they were going to do it. More

by K.VIRNELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Report | Print
Aug 19, 2022 -

Lewisville Volkswagen responded

We are pleased to hear that our team delivered a seamless experience! Thanks for leaving Lewisville Volkswagen a five-star review.

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