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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
955 Reviews

955 Reviews of Lewisville Volkswagen - Service Center

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July 13, 2022

Replaced battery and fluids plus a new side mirror and paint. Great job. Car looks and drives like new. More

by skellam0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa at Lewisville Volkswagen. We appreciate you! Make it a great week and please let us know anytime that we may be of further service to you.

July 13, 2022

Very friendly with video of the inspection and detailed description of the things that needed fixed. More

by FRYEK
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate you!

July 10, 2022

Fantastic service! Awesome communication!!! Thank you we trust the VW dealership in Lewisville! Fabulous place! More

by bradsher4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith is fabulous!
Jul 11, 2022 -

Lewisville Volkswagen responded

Thank you for your review on DealerRater. We appreciate you! Please let Tim and Keith know anytime that we may be of further service to you.

July 08, 2022

Excellent customer service. Very accommodating. Complementary car wash after service. Spacious room to wait in. More

by BAILEE.BETTS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Lewisville Volkswagen responded

Bailee, thank you for sharing your service experience with us on DealerRater. We appreciate your business and recommendation.

July 08, 2022

Tim is always extremely helpful and is a great asset to the dealership! Give that guy a raise!! More

by dustyantone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Jul 08, 2022 -

Lewisville Volkswagen responded

Dusty, thank you for sharing your VW service experience with our team at Lewisville Volkswagen. We appreciate your business and recommendation. Make it a great weekend.

July 08, 2022

I really like that they did a video showing what was looked out. And everyone was friendly and treated as well. My only complaint is that it was a little long of a wait. More

by DOODLENTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Jul 08, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. We do our best to get you back on the road in a timely manner, but you have our apology for any excessive wait time. Have a great weekend and please let us know anytime that we may be of further service to you.

July 07, 2022

Very good experience. Waited for it and was pleased as it was ready an hour earlier than forecasted! More

by NC.CONSTABLE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
Jul 08, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate your business and recommendation.

July 05, 2022

Melissa Ortiz is a phenomenal service advisor! She was very friendly and helpful and communication was great! More

by LSLAVITA41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa at Lewisville Volkswagen. We appreciate you! Make it a great week.

July 01, 2022

Friendly service departmen staff. Got it done quickly. Clean waiting area. Will definately return again. More

by djnana48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli, Rick Nowak
Jul 01, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your experience with our service team at Lewisville VW. Have a great holiday weekend and please let us know anytime that we may be of further service to you.

July 01, 2022

The people that work there are always friendly from the phone call with questions to w.hen I drive into the service garage. They are always informative and answer my questions. I love the video reviews of More

by diana.king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Lewisville Volkswagen responded

Diana, thank you so much for your recommendation and business. We appreciate you! Have a wonderful July 4th holiday weekend and please let us know anytime that we may be of further service to you.

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