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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
950 Reviews

950 Reviews of Lewisville Volkswagen - Service Center

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March 24, 2022

It would be nice if you had loner cars. Great service and my air is now working in my car. More

by JCREITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us at Lewisville Volkswagen. Inventory and service loaners have been a challenge and we do appreciate your feedback. Make it a great day!

March 23, 2022

Extremely friendly staff, service did not take long, and they did a wonderful job working on the car! More

by pjmcleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim and Lewisville Volkswagen. We appreciate your business and recommendation here on DealerRater.

March 23, 2022

Great run dealership. Just upset about the comeback. SAs are awesome!! Disappointed in the rework, and the dealership not offering to pay the tow. More

by JMLEATHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson is awesome too!!
Mar 28, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your experience with us here on DealerRater. We are not perfect, but we do our best to make things right. I am glad that you were able to talk with Peter Smith and get the tow taken care of. Make it a great week!

March 22, 2022

Great service and availability. Service completed ahead of time scheduled, getting ready on the same day. More

by andre.abreu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Lewisville Volkswagen responded

Andre, thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let Tim know anytime that we may be of further service to you.

March 22, 2022

Service was great! They were kind and super helpful and kept me in on the loop. Will definitely be returning. More

by JALYNDROJAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurico Puig
Mar 22, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Lewisville Volkswagen. We appreciate you. Make it a great week!

March 22, 2022

Excellent service. Professional staff. Great video diagnostic and explanation. I will be a returning costumer. Thank you !! Melissa is a super star !!! More

by lenvalenzuela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa and Lewisville Volkswagen. We appreciate you!

March 22, 2022

I recently brought my Tiguan in for routine maintenance. . The entire experience was easy. I scheduled the appointment from my phone on their website. I received a conformation right away. Arriving at th More

by RICHARD.CERVANTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Lewisville Volkswagen responded

Richard, thank you for recognizing our service team at Lewisville Volkswagen. We appreciate your business and recommendation. Continue to enjoy your Tiguan!

March 22, 2022

Excellent service , take the time to notified about the service and Los on the needs . More

by hidalg76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. We appreciate you! Make it a great week.

March 21, 2022

Love this dealership, the service they provide and the clean, well appropriated place to wait while service is being done. More

by BeckieK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Lewisville Volkswagen responded

Beckie, thank you for sharing your service experience with Melissa at Lewisville Volkswagen. We appreciate you! Have a great week.

March 19, 2022

Good timely service at fair price. I felt like they valued my business. The drop off pickup service was prompt and the drivers were friendly. More

by THOM.RIEGLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Lewisville Volkswagen responded

Thom, thank you for sharing your Volkswagen service with us on DealerRater. We appreciate your business and recommendation. Have a great week!

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