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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
954 Reviews

954 Reviews of Lewisville Volkswagen - Service Center

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March 22, 2022

Great service and availability. Service completed ahead of time scheduled, getting ready on the same day. More

by andre.abreu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Lewisville Volkswagen responded

Andre, thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let Tim know anytime that we may be of further service to you.

March 22, 2022

Service was great! They were kind and super helpful and kept me in on the loop. Will definitely be returning. More

by JALYNDROJAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurico Puig
Mar 22, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Lewisville Volkswagen. We appreciate you. Make it a great week!

March 21, 2022

Love this dealership, the service they provide and the clean, well appropriated place to wait while service is being done. More

by BeckieK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Lewisville Volkswagen responded

Beckie, thank you for sharing your service experience with Melissa at Lewisville Volkswagen. We appreciate you! Have a great week.

March 19, 2022

Good timely service at fair price. I felt like they valued my business. The drop off pickup service was prompt and the drivers were friendly. More

by THOM.RIEGLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Lewisville Volkswagen responded

Thom, thank you for sharing your Volkswagen service with us on DealerRater. We appreciate your business and recommendation. Have a great week!

March 18, 2022

This service department has always been helpful, informative, courteous, and precise. They developed TRUST and have always been wonderful. More

by DONALD.LAZOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Lewisville Volkswagen responded

Donald, thank you for sharing your service experience with Tim and Melissa at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you. Have a great weekend.

March 18, 2022

Great price, friendly staff, Tim was our service adviser and he explained everything in details and gave recommendations. Prices are reasonable too. More

by ZAWWARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Bradley
Mar 18, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Tim Larsen and our team at Lewisville Volkswagen. We appreciate you! Have a great weekend and please let us know anytime that we may be of further service to you.

March 17, 2022

I had a great experience. I love the video walkthrough of what is going on with my car! More

by HALLSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim Larsen and Lewisville Volkswagen. We appreciate you! Have a wonderful evening.

March 16, 2022

Fantastic service by Mr. Tim Larsen and Mr. Jared Ortez for service on my car! More

by mrl5394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Ortez
Mar 16, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Tim and Jared at Lewisville Volkswagen. We appreciate you. Please let us know anytime that we may be of further service to you.

March 16, 2022

Staff was very attentive and informative, all of my questions were answered and I will for sure be coming back to the Lewisville VW location. Really appreciate the staff that assisted me, it was nice b More

by RODRIGUEZISABEL274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earnest King, Darin McKinney
Mar 16, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Melissa, Earnest, and Darin. We appreciate you! Make it a great week.

March 16, 2022

Always happy to have Melissa oversee my vehicle repairs. Also, love the videos at every visit. More

by PETPARTNERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa here on DealerRater. We appreciate your business and recommendation. Make it a great week!

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