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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
952 Reviews

952 Reviews of Lewisville Volkswagen - Service Center

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March 20, 2024

All issues were addressed. Service provided the video I requested. Repairs were completed when promised. More

by rowland.marcey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Lewisville Volkswagen responded

We're delighted to know that all your concerns were addressed and the service met your expectations at Lewisville Volkswagen. Thank you for sharing this positive feedback!

March 19, 2024

Rep was super professional and courteous. Time was exactly as he said it would be. This dealership is really great and has good people working there to keep me coming back. More

by ali45oops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a positive experience with our team at Lewisville Volkswagen! It's great that the time estimate was accurate and you found our staff professional. We look forward to your next visit!

March 17, 2024

Thorough diagnostics. Love the provided video update and having a choice of services to choose from. More

by nadinekalin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Lewisville Volkswagen responded

Nadine, it was our pleasure to assist you. Thank you from all of us here at Lewisville Volkswagen!

March 15, 2024

Fast and friendly service as always. Enjoy working with Melissa. Got me in and out within and hour. More

by tcchadwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Lewisville Volkswagen responded

We're glad to know you had a fast and friendly service experience with Melissa at Lewisville Volkswagen. Thank you for your positive feedback, we appreciate it!

March 15, 2024

Did a great job following thru on repairs. Would recommend this dealership to my friends. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Lewisville Volkswagen responded

Jack, thank you for leaving Lewisville Volkswagen a five-star review! We are happy to hear that our team followed up with you and you are satisfied with your service experience. Safe travels!

March 15, 2024

Took my vehicle in for service. Never had anything less than perfectly stellar treatment. I wish there was a better area for lounge and work, but a free ride back home works just as More

by coreyacole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Lewisville Volkswagen responded

Corey, we're glad to know you've consistently received stellar treatment at Lewisville Volkswagen. We appreciate your feedback on our lounge area and are happy the shuttle was a convenient factor. Until next time, drive safely!

March 14, 2024

Good good good good good Good good good good good Good good good good good More

by shea.rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Lewisville Volkswagen responded

Shea, thank you for this 5-star review of Lewisville Volkswagen! Have a stellar day!

March 14, 2024

Had a problem with the passenger side door. It was not opening properly from the inside. Service tech came out and quickly fixed it. I never got out of my car and was back on the road in about More

by tfrank58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Lewisville Volkswagen responded

We're glad to know that our service tech at Lewisville Volkswagen was able to quickly assist you. Thanks for sharing this positive experience, and we hope you'll reach out if there's anything else we can do!

March 13, 2024

Awesome service from service department. LOVED the video of service performed and needed. Good Job! More

by RIGGSJ777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember service person. But was very good
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Mar 14, 2024 -

Lewisville Volkswagen responded

We're thrilled you appreciated the video and found our service fantastic! Thanks for all your support of Lewisville Volkswagen!

March 12, 2024

Tim, Melissa and Max took excellent care of my 2019 Golf R - front brakes, new plugs and all. More

by ERIKD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
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Mar 12, 2024 -

Lewisville Volkswagen responded

Thanks, Erik, for stopping in for service and leaving Lewisville Volkswagen a five-star review! We are thrilled that Tim, Melissa, and Max took excellent care of your Volkswagen Golf.

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