Lewisville Volkswagen - Service Center

dropped off on the am and Tim called ma me at 2.00 as he said I picked up and all is good said I picked up and all is good More

excellent customer service. Like the service I received from Braodway Audi. My Atlas was in and out in a timely way, The staff is very professional. Thank you. from Braodway Audi. My Atlas was in and out in a timely way, The staff is very professional. Thank you. More

Everything was good. It did take longer than expected, though. see you next time at 210000k. though. see you next time at 210000k. More

Great service - easy to schedule. They did get a little backed up with weather and my only wish was that they had called to give me an update instead of me having to reach out towards the end of the day. backed up with weather and my only wish was that they had called to give me an update instead of me having to reach out towards the end of the day. Otherwise, would highly recommend! More

Terrific! I had to first order keys from the parts Terrific! I had to first order keys from the parts department for a 17 Tiguan which arrived within a week. After that was a visit to service to get Terrific! I had to first order keys from the parts department for a 17 Tiguan which arrived within a week. After that was a visit to service to get them programmed. Melissa had made me an appointment the day I ordered the keys and thankfully the timing was perfect. I arrived, she got me checked in and in about and hour it was done. Melissas customer service and her kindness make her an asset to Lewisville VW. I saw the new ownership signs out front. I'm certain that with the staff they have they will continue to deliver terrific customer service! Thanks again from Blair. More

They got my car in and out quickly and took care of it properly and professionally. properly and professionally. More

They were thorough about finding the issue with my car. It took a lot of back and forth and they were great at communicating with me keeping me informed, and ended up fixing the issue quickly. It took a lot of back and forth and they were great at communicating with me keeping me informed, and ended up fixing the issue quickly. More

Carson was very helpful and responsive to my questions. He provided me with updates on demand. He provided me with updates on demand. More

I visited the service department because the monitor in the car was not working. He said it was a simple repair, but he made an appointment a week later and visited again. Eventually I had to leave the car the car was not working. He said it was a simple repair, but he made an appointment a week later and visited again. Eventually I had to leave the car there. They didn't seem to have prepared the parts beforehand. But the whole process was friendly. More

It was a pleasant experience. We ran into a hiccup but they gave us full customer service and left the dealership happy they gave us full customer service and left the dealership happy More