Lexus of North Hills was easy to deal with when purchasing our GX460. The staff was friendly and the salesman (Chris) worked with us for a few hours while we were debating between models both new and used. In the end, the process of delivery was efficient and with this new "Lexus+" dealer model, it takes away some of the drama (though it can be fun) when it comes to price. There are many tools available online nowadays and with a little research, you can really be armed and well educated on what to expect to pay for a vehicle when in a dealer, private lot, or private party so the model of "market price" for an area was true and when that expectation is set, there are no shocks. After all, you are at a Lexus dealer not a Yugo dealer.