Lexus Of Sarasota

Impersonal, unhelpful, uncaring. I miss Wilde Lexus!!!! Loaner had trash in it. Getting paperwork from Carfax and Lexus of Sarasota that has wrong information. Service consultant I miss Wilde Lexus!!!! Loaner had trash in it. Getting paperwork from Carfax and Lexus of Sarasota that has wrong information. Service consultant didn’t care. Received an offer for my Lexus in the mail with my Vin number but a completely different model, service consultant didn’t care. You would think you would care as it has your name on it. Service tech left the settings on the dashboard. I had trouble figuring out how to get out of it, and now I have changed some settings and can’t figure out how to fix it. Unfortunately, you’re the only game in town. More

I found myself needing a fuel efficient commuter vehicle for my drive from Cape Coral to Sarasota every day and my Toyota Tundra was NOT that commuter vehicle. Walked in and was immediately greeting my Ana for my drive from Cape Coral to Sarasota every day and my Toyota Tundra was NOT that commuter vehicle. Walked in and was immediately greeting my Ana Lima, who showed me three vehicles with great fuel milage ratings. Ended up purchasing the Honda Clarity Plug in Hybrid vehicle. This process took me over three days, but Ana was equally enthusiastic every time I came in to test drive the three vehicles. Ana worked her tail off to get me situated. While sitting during the negotiations, the General Manager Chris Lima (no relation) stopped by to introduce himself, shake my hand and thank me for coming in. Jor, the finance rep who is new to the dealership and struggling with the computer system, was extremely accommodating and apologetic for her not being familiar with the state-of-the-art tools, but we successfully managed to make this vehicle now mine. Ana walked me out to my vehicle and treated me like I was purchasing their finest vehicle, not just a pre-owned vehicle. In my many decades of purchasing at new car dealerships, Ana, by far, was the best salesperson I have EVER worked with. Cannot recommend her any better. She is the finest more!!!! More

I had such a wonderful experience working with Carl and Lexus of Sarasota. He went above and beyond to help me get the exact car that I wanted. He took the time to help me set everything up and made sure I Lexus of Sarasota. He went above and beyond to help me get the exact car that I wanted. He took the time to help me set everything up and made sure I was comfortable in my new vehicle before leaving. I would highly recommend him and Lexus if Sarasota! More

Phil went above and beyond to make sure we received stellar service! From his professionalism over the phone to our visit and his follow up. Couldn’t have been better. We had an issue with our initial stellar service! From his professionalism over the phone to our visit and his follow up. Couldn’t have been better. We had an issue with our initial repair and he even arranged pick up and delivery of our car. The service team repaired everything the right way and in a timely manner. This dealership is top notch for service! And it’s their employees that make all the difference. Keep up the great work! More

Jason is the best. I can trust what he tells me! I’ve had the pleasure to work with him for over 15 years! I’ll never change to another brand bc I trust your service de I can trust what he tells me! I’ve had the pleasure to work with him for over 15 years! I’ll never change to another brand bc I trust your service department and especially Jason. More

Debbie M did a great job helping me understand maintenance needs and arranging for repairs. maintenance needs and arranging for repairs. More

Sales consultant Tom McOmber always excellent. Other employees courteous and helpful. Sharp staff and facilities clean Other employees courteous and helpful. Sharp staff and facilities clean More

Had a great experience with Armando sales person and finance manager . Overall we had good experience finance manager . Overall we had good experience More

It is a Great place to visit & interact with staff. They keep you updated about your car wh n it is in service. They keep you updated about your car wh n it is in service. More

Very professional- all aspects of the sale. Sales, finance, selection, reception. Thanks for a great experience. Sales, finance, selection, reception. Thanks for a great experience. More