Lexus Of Sarasota

Employees are great but the service prices have gotten outrageously high from last time we had service outrageously high from last time we had service More

It is an extremely busy dealership but they make every effort to service you as quickly as possible effort to service you as quickly as possible More

Ana (and Kevin) certainly saved Lexus of Sarasota‘s reputation. Whoever the fellow was that addressed me when I first walked I was obviously not interested in actually selling a car. Because of his lac reputation. Whoever the fellow was that addressed me when I first walked I was obviously not interested in actually selling a car. Because of his lack of interest in selling me one and his basic rudeness, I had actually walked out of the dealership. Then I realized I needed to speak to the manager and have him address the issue with his sales fellow. This is just not appropriate sales behavior. After speaking with him, and explaining my situation, he went and retrieved Ana for me. It was all sunshine from there! Ana was fantastic! Not only were there, in fact, cars to test drive, she was able to explain the difference between the one I thought I wanted, and the one I ultimately ended up getting. I didn’t even realize they were two different cars. She was extremely helpful . Because they didn’t have what I wanted when I left the first time, she called me and let me know when they did have the car I wanted to test drive. The second time I went in, she was right there to assist and we did our test drive. After that, I was ready to buy the car. There was only one hangup, which was that there were none, nor would there be for about four months. This was a problem for me as I really needed a new car sooner than later. I went ahead and contracted for it anyway. When I got home, I did call some other dealers in Florida and discovered that North Miami had what I was looking for, and would have it ready within two or three weeks. I contacted Ana to let her know that I would probably be canceling the deal. She understood when I told her why, though I’m sure it was disappointing. However, just a couple days later, I received a text from her saying that another customer had decided not to take a car they had pre-ordered. It happened to be exactly the right style and color that I wanted. As of now, I am the happy owner of the new Lexus RX 350. Thank you, Ana! More

I feel Lexus of Sarasota is honest and provided me with a good deal on my new car. I felt I got a good price on my trade-in and they provide excellent service. good deal on my new car. I felt I got a good price on my trade-in and they provide excellent service. More

Scott did a great job finding the car for us. Knowledgeable , professional and personable made our purchase very easy and enjoyable. Thanks Scott Knowledgeable , professional and personable made our purchase very easy and enjoyable. Thanks Scott More

Ez to work with and very helpful …very professional and considerate have had 7 Lexus from them considerate have had 7 Lexus from them More

The folks at Lexus of Sarasota are professional and work fast! They earn every penny of their salaries! Thanks for being awesome ;) fast! They earn every penny of their salaries! Thanks for being awesome ;) More

I was at the dealership for 4 1/2 hours just for a oil filter change! That is totally ridiculous! filter change! That is totally ridiculous! More

I had to wait about half an hour beyond my appointment time but otherwise I received excellent service. Kim went above and beyond to make sure I received what the vehicle needed and the service was comple time but otherwise I received excellent service. Kim went above and beyond to make sure I received what the vehicle needed and the service was completed in a timely manner. More