Lexus Of Sarasota

I needed an oil change after driving down from Ohio. The Service Center scheduled it when an opening was available. Service reps were professional and the waiting area was pleasant. Fresh coffee and coo The Service Center scheduled it when an opening was available. Service reps were professional and the waiting area was pleasant. Fresh coffee and cookies were a pleasant convenience. The facility was hopping with many customers. I’ll be back. More

Horrible experience! Worst Lexus experience ever and I have owned the Lexus brand for many years! There is not enough room here to give a complete review! Worst Lexus experience ever and I have owned the Lexus brand for many years! There is not enough room here to give a complete review! More

Ana was great. She is friendly and efficient,.I enjoyed working with her She deserves a raise She is friendly and efficient,.I enjoyed working with her She deserves a raise More

The dealership is nice but can make efforts to improve the wait time for simple repairs. Also the waiting area should have more choices for snacks and sandwiches. Overall i like the opportunity to wait ou the wait time for simple repairs. Also the waiting area should have more choices for snacks and sandwiches. Overall i like the opportunity to wait outside and the good job the people do on my cars. More

Jason is terrific! Always the epitome of a professional! Do not like that the management tacks on unexpected "shop" charges on the final invoice. Need to be transpar Always the epitome of a professional! Do not like that the management tacks on unexpected "shop" charges on the final invoice. Need to be transparent with all charges up front, but better yet, include "shop" charges in the price of your service so there are not misc charges! More

Walked in to just look and ended up purchasing my car. Marshall was very knowledgeable about the car Marshall was very knowledgeable about the car More

Tim has always been very helpful and friendly to my husband and myself. Each time we come, we are always treated with courtesy and efficiency. We have been loyal customers for many years. husband and myself. Each time we come, we are always treated with courtesy and efficiency. We have been loyal customers for many years. More

Always consumer oriented and willing to help. Know I will be well taken care of and all issues addressed/corrected. Have been buying cars from the same sales person, Tom McOmber, for more than Know I will be well taken care of and all issues addressed/corrected. Have been buying cars from the same sales person, Tom McOmber, for more than 15 years; he is exceptional. More

I was disappointed with the line of cars waiting to get into the service lines. I have never seen so many cars lined up and all the way to the street. However? My service advisor Tim Eldredge is always res into the service lines. I have never seen so many cars lined up and all the way to the street. However? My service advisor Tim Eldredge is always responsive and terrific to work with, More

Lisa is very personable and knowledgable. She was clear about the projected cost of service as well as time of service. In fact, I got the car thirty minutes sooner than expected. No complain She was clear about the projected cost of service as well as time of service. In fact, I got the car thirty minutes sooner than expected. No complaints. More