Lexus Of Sarasota

Service is very good and Tim Elderidge is excellent. My only complaint is with scheduling. I called the week before and spoke to the service department (not Tim), and made an appointment. When I arri My only complaint is with scheduling. I called the week before and spoke to the service department (not Tim), and made an appointment. When I arrived cars were lined up out the drive almost to the street. Apparently there is no co-ordination between people who call in and people who make appointments on line, creating over booking and delays. I have never seen as many people waiting for service. Fortunately I was not pressed for time, but it took from 11;20 until 3:30 to get fairly routine maintenance done. More

Jason Peters has been my service advisor for several years now. He is always such a pleasure to deal with. He was able to get me in N out in under 2 hours, 5 STARS! years now. He is always such a pleasure to deal with. He was able to get me in N out in under 2 hours, 5 STARS! More

My windshield washer was not working and they found the issue and repaired it while I waited. My service representative kept me informed through the entire process. issue and repaired it while I waited. My service representative kept me informed through the entire process. More

Pleasant experience. Clean and accommodating for the customer. Ana was very patient and understanding when I experienced a delay with my financing. Clean and accommodating for the customer. Ana was very patient and understanding when I experienced a delay with my financing. More

Always can expect prompt and excellent service. Staff is always courteous and eager to please. Staff is always courteous and eager to please. More

My first car from you was in 2011 I am very happy with Lexus, and will be happy to recommend Lexus any time. Lexus, and will be happy to recommend Lexus any time. More

Lisa very nice. Everyone pleasant. Very crowded NOTHING ELSE TO SAY. Waste of time writing as I have u 5 stars Nomore or I will not appreciate being bothered by surv Everyone pleasant. Very crowded NOTHING ELSE TO SAY. Waste of time writing as I have u 5 stars Nomore or I will not appreciate being bothered by survey More

I always get excellent service when I take my car in. I’ve been going to Lexus for years , and I am never disappointed. Tim always comes out to greet me , and takes the time to explain if anything is I’ve been going to Lexus for years , and I am never disappointed. Tim always comes out to greet me , and takes the time to explain if anything is needed to be done. Everyone is friendly. I would highly recommend buying a car from this dealership . They never give you the pressure to buy, or keep saying let me talk to my manager . The car sells itself , and the dealership never fails in their service . More

Always courteous, efficient, and knowledgeable. Tim has always proven to be a great person to take care of our needs. Excellent dealership! Tim has always proven to be a great person to take care of our needs. Excellent dealership! More

Always a good experience. Everyone is friendly and the coffee lady is always helpful. Would recommend to anyone. Everyone is friendly and the coffee lady is always helpful. Would recommend to anyone. More