Lexus Of Sarasota

Wilde Lexus proves that buying, servicing, and maintaining a car can be a very pleasant experience. My wife and I have leased 4 Lexus in the last few years from Wilde and we can, and do, recommend maintaining a car can be a very pleasant experience. My wife and I have leased 4 Lexus in the last few years from Wilde and we can, and do, recommend Wilde to our family and friends, and, even to those strangers who routinely comment on one of our cars. Our friend, and sales associate, Jack Mumaw makes these tranactions effortless on our part by giving his attention to every detail. We will be back again and again to visit Jack and his team. They are truly outstanding when it comes to customer satisfaction. Don and Shannon Johnson driving the ES350 and IS250 Osprey, Florida More

My husband and I both are very, very happy with our experience at Wilde; right from our initial phone call. We spoke with Chez. He was very knowledgeable about the car we were interested in and we coul experience at Wilde; right from our initial phone call. We spoke with Chez. He was very knowledgeable about the car we were interested in and we could hear the excitement in his voice as he was describing the vehicle to us. So much so that we felt compelled to come and see it even though the interior was not our first choice of color. Upon meeting Chez he had the same personality that we had heard on the phone. His manner was very professional,not pushy like some salesmen. We purchased the vehicle as he was correct in his description. We love it. We phoned Chez to tell him we needed a new cabin filter and the headphones and remote that go with the rear DVD system. Chez made an appointment for us to return to the dealership today. He promised to do his best to locate the headphones and remote. We were met curbside at service department upon arrival and escorted into the waiting room. My husband met with Chez and sure enough he had located the items in question. We were very pleased and happy with his service. He is definitely an asset to your business. John, the service tech showed us the dirty filter as my husband had requested. He was also very personable. Our overall experience comes up no less than excellent. Much thanks to all employees we came into contact with. We'll be looking forward to coming in for an oil change and all our future automotive needs. Sincerely, James & Shirley Leinbaugh More

My wife & I were going to purchase one of three cars, Infiniti, BMW or Lexus (we traded in a Mercedes). We visited all three local dealerships with an open mind however Jim was shoulders above the other Infiniti, BMW or Lexus (we traded in a Mercedes). We visited all three local dealerships with an open mind however Jim was shoulders above the other sales people we met with his listening skills & understanding what our needs were & matching those needs 100% with the automobile we subsequently purchased. We became friends & trusted Jim. I am a salesperson myself & felt comfortable with Jim & the other staff he introduced us to in Service & Finance. The overall "buying experience" was excellent. Thanks Jim, we look forward to working with you again in the future. Sincerely.....Paul & Pierrette More

Mr. Walsh was quick, pleasant and efficient in taking care of our tire problems. We needed help right away and had a very bad experience in the past with another emergency service. This was a simalar sit care of our tire problems. We needed help right away and had a very bad experience in the past with another emergency service. This was a simalar situation BUT Keith Walsh really had the knowledge and experience to help this time. We were so glad we called Wilde Lexus! More

This is the third Lexus that my husband and I have purchased from Wilde. We have never had a problem with Lexus reliability, which is more than I can say about the other luxury cars we have owned. T purchased from Wilde. We have never had a problem with Lexus reliability, which is more than I can say about the other luxury cars we have owned. Tom McComber was very knowledgeable about the vehicle and pointed out what had been changed in the last three years (we traded in a 2007 model). In addition, the customer relationship was not over when we drove out of the parking lot. We received follow up phone calls, emails and training. While we attended a dealership sponsored class on the use of the navigation system, we also received a complimentary car wash. The following week David Trimble came out to our house and spent an hour coaching us on the navigation system and taught us how to use the new features. This is a top notch dealership that offers excellent service. Every employee is friendly and helpful. If you bring your car in for service, you have the choice of borrowing another Lexus, or waiting at the dealership. If you choose to stay at the dealership, Wilde has provided comfortable lounges with TV and refreshments as well as computers with internet access. Did I mention that my husband really likes the complimentary car washes? More

I had a great experience. He is a very good salesperson but still cared about my needs as a buyer. He answered all my questions and helped me choose a good car! I would definitely recommend him to all my but still cared about my needs as a buyer. He answered all my questions and helped me choose a good car! I would definitely recommend him to all my friends. I will come to the dealership for future servicing and buying my next car! Thank you! More

Outstanding guest/customer service and technical expertise with Dee. On two recent service request(8/6 & 8/20) Dee negotiated major replacement parts (not covered under warranty) for two vehicles, a expertise with Dee. On two recent service request(8/6 & 8/20) Dee negotiated major replacement parts (not covered under warranty) for two vehicles, at no charge, I was only reponsible for labor and installation cost and the repairs and replacement work was like new. Dee is a "competitive advantage for Wilde Lexus"! More

Jack is a pleasure to deal with. Wilde Lexus and Lexus overall has the best service bar none of any other car manufacturer/dealer I have evr seen. I have owned BMWs, Mercedes, Audi, Acura etc. and nothing overall has the best service bar none of any other car manufacturer/dealer I have evr seen. I have owned BMWs, Mercedes, Audi, Acura etc. and nothing comes close to Lexus as a brand and its stellar customer service. Jack and the team there are the reason I have purchased 4 cars from there and hope purchase 4 more in the future. Regards, Dominic Yacovella More

DEBBIE IS THE GREATEST. SHE IS A TRUE PROFESSIONAL SERVICE REP. SHE IS KIND, PERSONABLE AND HELPFUL. I WOULD HIGHLY RECOMMENED HER FOR ANY POSITION OF LEADERSHIP. SHE IS A PLEASURE TO DO BUSINESS WI SERVICE REP. SHE IS KIND, PERSONABLE AND HELPFUL. I WOULD HIGHLY RECOMMENED HER FOR ANY POSITION OF LEADERSHIP. SHE IS A PLEASURE TO DO BUSINESS WITH AND MAKES ME FEEL LIKE SHE REALLY CARES ABOUT THE SERVICE I RECEIVE. JIM MATSON More

Jack has always been Johny on the spot , When I call he is very nice and professional. He always does what he says sometimes even more than he says. 1. He calls me back with answers within minutes is very nice and professional. He always does what he says sometimes even more than he says. 1. He calls me back with answers within minutes 2. He works his hardest for me always. 3. This is my third Car purchase with Jack in the last 7 years 4. If Jack didn't work for Lexus I would not buy a car from your dealership. 5. Because I trust him and respect him I always seem to return to My trusty Jack Mumaw. 6. I just bought a Mercedes from Jack not because I couldnt buy one from our local dealer but because I truely trust him as a friend. Jacks the Best out on the market today ??????? Gwendolyn H kruse More