Lexus Of Sarasota

Purchased a new IS 350C 3 months ago. The sales experience was great. Emailed the dealership with exact requirements for the vehicle I was looking for. Within a few hours Alex responded. Set up experience was great. Emailed the dealership with exact requirements for the vehicle I was looking for. Within a few hours Alex responded. Set up a test drive the next day. No games when it came to price...they said they would be the deal I had worked out with another dealer and they did. Also gave me a fair price for my trade-in. Overall a very good experience. I would (have) gladly recommended this dealership. More

I just wanted people to know what a great person Tom Mc Comber is as well as a great salesperson, Deb in Service is wonderful to deal with and Keith Walsh is a pleasure. I called this morning after having Comber is as well as a great salesperson, Deb in Service is wonderful to deal with and Keith Walsh is a pleasure. I called this morning after having my RX350 in for its 5000mi service then leaving the next day for NC,having my tire pressure light come on during traveling on the interstate. Keith came right out this morning and fixed the problem. Thank you for having such capable people!! More

Sat.nit(7:00 PM)Car would not start--call AAA for a jump Sat.nit(7:00 PM)Car would not start--call AAA for a jump start--ok car is running--took car out for short run. Sun AM (8:25 AM )Car would not sta Sat.nit(7:00 PM)Car would not start--call AAA for a jump start--ok car is running--took car out for short run. Sun AM (8:25 AM )Car would not start--call friend for a ride to Church--Sun (2:30PM)call Lexus(cust.service)Leave message. Keith shows up Mon AM with a new battery. Many thanks Keith. Great Service. More

From the moment we walked through the doors at the dealership, we were greeted by a friendly and smiling staff. Our salesperson, Charles Drolet, was most professional, courteous, knowledgeable and ex dealership, we were greeted by a friendly and smiling staff. Our salesperson, Charles Drolet, was most professional, courteous, knowledgeable and extremely helpful in making our GX purchase. Mr. Drolet certainly helped to make our buying experience fun and one without 'buyer's remorse'. The dealership's facilities were very well kept, attractive and exuded a level of opulence, which we would have expected from a Lexus Dealer. Overall, our experience with Wilde Lexus was very satisfying and we would certainly recommend your Mr. Drolet and your dealership to any of our family and friends. We wish all of you well and know that your dealership will continue to have a great deal of success with one of the finest (if not the finest) automobile's produced. We thank all of you for making our purchasing experience a pleasureable one. Continued success to you all, More

Bought a 2010 ES350 four months ago from this dealership. Loved it but did not get the Navigation System which I should have. While having a complementary car wash and talking to Grant from sales, I mention Loved it but did not get the Navigation System which I should have. While having a complementary car wash and talking to Grant from sales, I mention to him that I was disappointed about not purchasing the Nav system. I went into the waiting room for a coffee. Before my car was finished with the wash, Grant returned and said that I could upgrade to a new vehicle with the options I want. I was able to trade up to what I should have had the first time. This dealership worked with me for the best price. Before the day was over I did drive home with a clean car. It might have been a new one, but never the less a clean one. See you at my next complementary car wash. This time all I'll buy is a coffee mug. More

My representative is Jason Peters and you could never find a more attentive and caring person. This was my first visit with Jason and I walked away feeling as though I had made a good friend. The servic find a more attentive and caring person. This was my first visit with Jason and I walked away feeling as though I had made a good friend. The service department goes over and beyond to solve problems. Jason is absolutely the greatest and best to work with. I have been a Lexus owner for 7 years and hopefully I'll aways be driving a Lexus. It's bad enough when you have to take your car in for repairs, but Jason and Wilde Lexus of Sarasota makes things a lot easier. M. Nelson More

You know you are in good hands having a car serviced at Wilde Lexus on Clark. I'm on my fourth Lexus to be serviced here since the late 90's and I've never had a bad experience. I loved my service adviso Wilde Lexus on Clark. I'm on my fourth Lexus to be serviced here since the late 90's and I've never had a bad experience. I loved my service advisor Jay aka Larry Losey and it was bittersweet when he was promoted to Jaguar (happy for him but not me losing him) but he left me in excellent hands with Debbie Millis. Now I'm so happy Jay has returned to Lexus and is now the head of the Service Dept! Both Debbie and Jay make sure excellent care is given to my car and me. I'm always apprehensive when I have to bring my car in for other than oil changes but they always turn it into a pleasant experience. As long as I drive a Lexus, which I hope will be forever, I will bring my car to Wilde Lexus as long as there are people like Debbie and Jay working there. Also, need to do a shout out of thanks to Keith who runs the mobile service and has come to my house several times to change a tire, check a dead battery etc. He also points out other things that may need taken care of (bad mouldings where windshield meets car frame) and one thing he said always sticks with me. One time I had a dead battery in the key fob and he said even though you don't use both fobs its a good idea to change out the batteries at the same time and also to replace them each New Year. I don't know why but that stuck in my mind but I do remember that and I replace the batteries each year and then I never have to worry about it again. When my last car battery was dead Keith pointed out I still had some warranty left on it and the battery was replaced for free. I know this is long but I really do appreciate the service people at Wilde on Clark! More

I have been a customer at this dealership for 11 years and have found them to be consistently outstanding. When my 11 year old RX300 was on death's door, I asked for a salesperson to show me some late mo and have found them to be consistently outstanding. When my 11 year old RX300 was on death's door, I asked for a salesperson to show me some late model SUV's as the 2010 model was altered in a way that was impossible for me to purchase. I have been actively looking for a new car over the past two years knowing that mine was on the runway. I had all but eliminated a Lexus due to the changes in the model. I was very frustrated, because I like the dealership so much I really didn't want to go anywhere else. When Jim showed me several '08 AND '09 models, I found myself gravitating toward an RX400h, as in hybrid. We took it out, and the love affair began. The back=up camera was a huge help for this petite person, and the vehicle just seemed to have everything I wanted. When I heard the price for fixing my RX300, I said I think I'll take the "new" one. Jim let me take it home overnight so I could spend more time with it before making a final decision, but I was already sold. I returned the next day to complete the purchase. Jim was with a customer, but he kept checking in with me and the paperwork to make sure all was going smoothly. He even came to my home to set the garage door opener. His service has been outstanding. He even helped me with something today, and it's been almost 8 weeks since I purchased the vehicle. Now that's service! More

Jason Peters was exceptionally courteous and helpful throughout the service process (20K mile) and coordinating with the Body Shop for repairs needed as a result of an accident while we were on vacation throughout the service process (20K mile) and coordinating with the Body Shop for repairs needed as a result of an accident while we were on vacation. Greg Gongo was also very courteous and helpful in explaining the repair process as well as handling coordination with the insurance company for estimates, etc. I did not buy my Lexus at this dealer, but since being assigned to Jason Peters as my service representative, I have been very happy. More

Jack is one of the most customer friendly sales associates I have ever worked with when purchasing a vehicle. He and Wilde overall do a tremendous job in working to make the customer feel as though associates I have ever worked with when purchasing a vehicle. He and Wilde overall do a tremendous job in working to make the customer feel as though they are #1 at all time. If you are in the market for a Lexus, I suggest you call Wilde and schedule some time to work with Jack. He will make your experience 2nd to none. More