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This rating includes all service center reviews, with more weight given to recent reviews.
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1,229 Reviews of Lexus Of Sarasota - Service Center
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March 28, 2023
Jason Peters is an excellent service advisor and the tech staff went the extra mile to solve some difficult issues. I have 3 vehicles serviced regularly at Lexus of Sarasota staff went the extra mile to solve some difficult issues. I have 3 vehicles serviced regularly at Lexus of Sarasota More
by Frank Cromer
Verified CustomerEmployees Worked With
March 28, 2023
Awful body department. No return phone calls, emails not submitted paperwork in a timely fashion Paid in full and no help w reimbursements. Entry to body shop is a hazard No return phone calls, emails not submitted paperwork in a timely fashion Paid in full and no help w reimbursements. Entry to body shop is a hazard that the fire department was notified BODY SHOP IS AN AWFUL REFLECTION OF THE of the Lexus dealership DEALERSHIP WILDE LEXUS WAS FAR BETTER AND CARED They never resolved the issues More
by EEAAV90
Employees Worked With
ARASH KHOSHI Below refers to ONLY to the BODY SHOP
March 28, 2023
Lisa is an absolute asset to the Lexus team! She is thorough and always ensures all of our needs/requests are taken care of - with a friendly smile! She is thorough and always ensures all of our needs/requests are taken care of - with a friendly smile! More
by JK
Employees Worked With
March 27, 2023
Jason Peters has great customer service and always is on par. We appreciate his kind nature. par. We appreciate his kind nature. More
by SmileN
Employees Worked With
March 27, 2023
Service has been great. Body shop experience was not up to the standard that I would expect. I will be pursuing that separately Body shop experience was not up to the standard that I would expect. I will be pursuing that separately More
by DHARRELL3
Employees Worked With
March 26, 2023
Great service, From the moment I arrived every one was polite and efficient. My loaner car was much appreciated and almost brand new. polite and efficient. My loaner car was much appreciated and almost brand new. More
by BROOKSMJ1948
Employees Worked With
Other Employees :
Tim Eldridge, Debbie Millis
March 26, 2023
I spent over 3hours for an oil change… my steering wheel was covered in oil, and same with my door handle inside and out, I don’t just have 3+ hours to sit inside a lobby and wait for an oil change, my oil was covered in oil, and same with my door handle inside and out, I don’t just have 3+ hours to sit inside a lobby and wait for an oil change, my oil was changed but I wasted my time on waiting instead of working More
by Marty
Employees Worked With
Joey
March 26, 2023
Great service, made apt, dropped car and picked up the next day. But very expensive! next day. But very expensive! More
by JOHNSON_KAJ
Employees Worked With
March 26, 2023
Jason in Service and Frankie in Sales made our experience extremely pleasant and easy. Over the years we have purchased and leased a number of cars from this dealership. People like Jason and Frankie are th extremely pleasant and easy. Over the years we have purchased and leased a number of cars from this dealership. People like Jason and Frankie are the reason we keep coming back. They are great with customer service. They understand why people choose Lexus. More
by Grace C.
