Lexus Of Sarasota - Service Center

Excellent service, excellent customer service, excellent showroom and customer waiting area and amenities including snacks & drinks…absolutely disgraceful that all those free beverage containers are thrown showroom and customer waiting area and amenities including snacks & drinks…absolutely disgraceful that all those free beverage containers are thrown in the trash rather than being recycled! Please, provide a recycling container for all those free beverages and recycle!! More

All personnel were professionally and very friendly. Service center could use a food upgrade. My old dealer had bagels, fruit and wraps available as you’re waiting Service center could use a food upgrade. My old dealer had bagels, fruit and wraps available as you’re waiting More

Service Adviser was courteous & efficient. It was nice they would shuttle us to restaurant for lunch while our car was being serviced. It was nice they would shuttle us to restaurant for lunch while our car was being serviced. More

Very very disappointed about the 150. 00 inspection charge for buying out my lease. I have bought 3 cars from this dealership and leased 3 others. Pretty xxxxty to be charged that given my 00 inspection charge for buying out my lease. I have bought 3 cars from this dealership and leased 3 others. Pretty xxxxty to be charged that given my purchase/lease history. More

Noticed a decrease in quality since they are no longer Wilde Lexus. No breakfast pastries, scratchy toilet paper, not much to do but watch sports or news. Guys, Ford offers free food, I expect at least th Wilde Lexus. No breakfast pastries, scratchy toilet paper, not much to do but watch sports or news. Guys, Ford offers free food, I expect at least that from Lexus. Service writer tried to shame me into getting more services done, rather than coming at it with a friendly attitude. Lied and said my brakes were metal on metal with 0mm left and my husband changed them the next day and they were not that low. More

Everyone was so helpful and reached out to offer help throughout the process from drop off to pick up. throughout the process from drop off to pick up. More

I was so impressed with the new video that is now sent while you are waiting to show you your car being checked! while you are waiting to show you your car being checked! More

Service doesn’t seem as good as it was before Ex I was asked if I wanted the car washed before it was just taken care of asked if I wanted the car washed before it was just taken care of More

Had an emergency dead battery. Called ahead and was taken care of right away👍yay Called ahead and was taken care of right away👍yay More

Crowded, but very comfortable. Our service rep, Valentina Warren was terrific. She could not have been better. Our service rep, Valentina Warren was terrific. She could not have been better. More