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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,228 Reviews

1,228 Reviews of Lexus Of Sarasota - Service Center

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November 25, 2022

It was my first visit to the service center and it was so smooth. Great experience. More

by Kkurtz94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
November 24, 2022

Insufficient help in Service Department causes long delays and confusion. Temporary service employees do their best but it’s not good enough. More

by PFKARPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger and Mike, temporary fill-in employees in service department both try hard but don’t know the system that well.
November 24, 2022

Greg and Kenny were great to work with. Very happy with the service I received. More

by jgsrq404
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daryl Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Clark
November 24, 2022

Great place to buy a new Lexus RX 350. Carl and the team were terrific. Would do it again if I need another. More

by teecambre
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Chuck Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Carpenter
November 23, 2022

Everyone is friendly and helpful the environment is comfortable the cookies and drinks are a very nice bonus More

by Jaegerbunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Clark, Shaun Mathis
November 23, 2022

2nd car bought in 18 months and very satisfied with the process , David was very helpful as we worked on the sale. More

by jackhoon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Keyso
November 23, 2022

It recently changed hands. Seems to have gone downhill. I was charged for work not done. More

by PFKARPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fill-in employee named Roger was excellent.
November 23, 2022

Seemed to be short staffed in service technicians, but the people we interacted with were helpful. More

by EDCROCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Very thorough inspection and service. Kept me informed all the way, either by the service advisor or the technician sending me a video of my car and what needed to be done. More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike (on loan from Brandon Honda)
November 23, 2022

The employees at Wilde Sarasota in the service department are friendly and professional. The service rep Roberto is very good communicator with his customer, which I truly appreciate. More

by CLAUDE7280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
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