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Lexus San Diego

San Diego, CA

4.9
1,318 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,318 Reviews of Lexus San Diego

April 06, 2021

Michael Cain is awesome. If there are things going wrong on your car he advises you and also gives a couple suggestions on how to get repairs. There is no pushing to get things done at once and respects you More

by Ivar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 07, 2021 -

Lexus San Diego responded

Thank you for the wonderful review! Michael was happy to assist you with everything. Thank you for choosing Lexus San Diego.

April 06, 2021

I did not have to wait long in line when I drive up for my 9 am appointment. Was greeted, auto inspection and waited in car for Lili Puente. Conferenced with Lili and agreed on planned service. Picked up More

by cmathie7@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lili Puente
Apr 07, 2021 -

Lexus San Diego responded

That's what we like to hear! Thank you for the kind review. We hope to see you again at Lexus San Diego.

April 02, 2021

I had a great experience! Danny Swaim is always so friendly and helpful. Michael Cain made sure that I was pleased with the service on my vehicle after there was a mix up in the service I requested. I More

by kleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Swaim, Michael Cain
Apr 02, 2021 -

Lexus San Diego responded

Hi! We're delighted with your shout-outs and great feedback about our Service Department at Lexus San Diego. We definitely go the distance for our customers!

April 02, 2021

From sales to finance, I had a great experiawnce working with a helpful knowledgeable team. Everyone is committed to helping you, not only get the best deal but a real red carpet experience. More

by ShawD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nebil Sado
Apr 02, 2021 -

Lexus San Diego responded

Hi! We really appreciated your excellent feedback about our Sales Team at Lexus San Diego and your five-star rating. We're all about our customers more than anything else. Drive the world over in your new car!

April 02, 2021

Amazing experience from start to Finish! Kandu Moore was fantastic, patient, informative and professional. Purchasing a car is not something we do every day and it can be stressful but I would rate this on More

by patricialauletta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kandu Moore, Sean Weaver
Apr 02, 2021 -

Lexus San Diego responded

Hi, Patricia! Thanks so much for your shout-out about our Sales Team at Lexus San Diego and for your all-around five-star rating. We definitely aim to make the buying process easy, and we're glad to have shown you how well we treat our customers. Enjoy your new car!

April 02, 2021

Nebil helped me find the perfect car for my budget. Extremely courteous, knowledgeable, and empathetic to my needs as a customer. Please ask for him! More

by esmeralda escamilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nebil Sado, Sean Weaver
Apr 03, 2021 -

Lexus San Diego responded

Thank you for visiting Lexus San Diego, Esmeralda. We will be sure to thank Nebil for providing you with courteous and knowledgeable service. Congrats on getting the perfect car and we look forward to working with you again.

March 30, 2021

This review is for the service department. I have left 4 messages with the service department to call me about my 10K service, complaining more forcefully each time about no call back. Not one call. Not L More

by jbartlet12
Customer Service
Recommend Dealer
No
Employees Worked With
Sean Weaver
Mar 31, 2021 -

Lexus San Diego responded

Hello, I appreciate your feedback regarding your recent service experience. Given the opportunity, I would like to speak with you about your experience. Please email me at fpierce@penskeautomotive.com. Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

March 29, 2021

Always a wonderful experience with everyone being so courteous. Andy makes sure he listens and informs the mechanic of my concerns. He is one who goes above and beyond. He is always busy, but makes time More

by welangguths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Mar 30, 2021 -

Lexus San Diego responded

Thank you for sharing how wonderful your experience at Lexus San Diego has been. We are super happy to have provided you with a positive experience. Let us know if we can help with anything else!

March 26, 2021

Good people, good place, and good service! Not much more to say. We will see you again in 5000 miles as always. Keep up the good job. More

by Ethansmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily
Mar 27, 2021 -

Lexus San Diego responded

We appreciate your input! Glad to learn that you are consistently impressed with our service. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 26, 2021

I bring my car to Lexus San Diego with confidence each time. I have more than 297,000 miles on my 2010 RX350 in large part because it’s well maintained. More

by goupnin33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Mar 27, 2021 -

Lexus San Diego responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus San Diego!

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