
Lexus San Diego
San Diego, CA
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1,318 Reviews of Lexus San Diego
The customer service is excellent. I took my car in for a recall, was offered a loaner. The work was complete as promised and the car was returned washed and with a full gas tank. It was a pleasure. recall, was offered a loaner. The work was complete as promised and the car was returned washed and with a full gas tank. It was a pleasure. More
Our service rep Kegan makes every visit an enjoyable and easy experience. I would highly recommend going to the Lexus in Kearny Mesa not only for their great customer service but for the quality of work tha easy experience. I would highly recommend going to the Lexus in Kearny Mesa not only for their great customer service but for the quality of work that is done. More
Andy Armenia was very professional, friendly and knowledgeable. He knew what services my car needed. He always provides excellent customer service in last 7 years knowledgeable. He knew what services my car needed. He always provides excellent customer service in last 7 years More
Lexus SD’s GM sent enticing incentives in advance of lease end. Bill Patris worked with ease to bring us a favorable deal on a new RX350 lease. Unbeatable pricing, selection and a very comfortable exper lease end. Bill Patris worked with ease to bring us a favorable deal on a new RX350 lease. Unbeatable pricing, selection and a very comfortable experience! More
All good except two. Things why give me an appointment and take three days for 10000 mile service on new car? Second new car has persistent squeak very annoying and distracting now I and passengers hear and take three days for 10000 mile service on new car? Second new car has persistent squeak very annoying and distracting now I and passengers hear it about 80% of time your response “could not duplicate” really the most damaging rotini thing you can do in servicing is tell the customer they are wrong I will reconsider next Lexus for certain doubt if further purchases and service will be Lexus San Diego. There is a strong messsge about your not caring with these two bad outcomes. Been with Lexus Sd sine 1996 you just broke it Dave Lehmann More
Excellent customer service from Marco Martinez. He was attentive, addressed all my questions and was very responsive. My vehicle was repaired to my satisfaction. I’ve been a customer for eleven years and attentive, addressed all my questions and was very responsive. My vehicle was repaired to my satisfaction. I’ve been a customer for eleven years and will continue to be. More