Lexus San Diego

I be was well taken care of by Andy. He provided me with a courtesy car and kept in the loop as to how long the service would take. He provided me with a courtesy car and kept in the loop as to how long the service would take. More

We received fast and reliable service. The price is reasonable and we are satisfied. Andy in Service Department did a great job! The price is reasonable and we are satisfied. Andy in Service Department did a great job! More

Fast, prompt, and courteous service. Consistent in dependability and first class service. Transparent and timely communication for costs, required service, and recommended follow up. Consistent in dependability and first class service. Transparent and timely communication for costs, required service, and recommended follow up. More

Awesome experience, as always! Shout out to Michael Cain for his great customer service!!! Thank you! Shout out to Michael Cain for his great customer service!!! Thank you! More

Very satisfied with the service I received. Will use this dealership again. Thank you again Will use this dealership again. Thank you again More

Andy in the Service Dept at Lexus San Diego is great to work with! Very friendly and knowledgeable. work with! Very friendly and knowledgeable. More

They took care of my car and wife in a courteous and timely manner. One suggestion if I may. Might want to add "check tire pressure in spare. Had a flat this weekend and AAA driver informed me the timely manner. One suggestion if I may. Might want to add "check tire pressure in spare. Had a flat this weekend and AAA driver informed me the spare was almost flat - great that they have a compressor on board. Thanks More

For a luxury car brand, it would be nice to have small little details like offering to wash the car or put a new case on my car keys. This would be negligible cost to the dealer, but mean a lot for cus little details like offering to wash the car or put a new case on my car keys. This would be negligible cost to the dealer, but mean a lot for customer service. More

The San Diego Lexus team was on their game during my first visit to their facility. I was promptly and courteously greeted when I arrived, and Krystina quickly had me back on my way while they took my v first visit to their facility. I was promptly and courteously greeted when I arrived, and Krystina quickly had me back on my way while they took my vehicle for the 100,000 maintenance. While waiting for the team to complete the oil change, Krystina notified me that the tech found my water pump was leaking. She submitted the warranty claim, and promptly notified me they would need the car overnight to complete the repair in the morning. She set me up with a loaner, and early the next morning she notified me the repairs was complete. Kenny the tech stayed late to complete the repair because he didn’t want to pass a half-finished job to somebody else. I can’t say enough good things about Krystina, Kenny, and the rest of the team. Everybody treated me like an important, valued client - even though it was my first visit. I’ll definitely be going back. More

Friendly, professional and responsive. We’ve received excellent service on all four ES models dating back several years. We’ve received excellent service on all four ES models dating back several years. More