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Lexus San Diego

San Diego, CA

4.9
1,337 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,337 Reviews of Lexus San Diego

September 25, 2022

Best customer service. They work very hard to meet the customer needs and updating you all the time about the status of the service More

by Bernardbaquir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Truong, Sean Weaver
Report | Print
Oct 14, 2022 -

Lexus San Diego responded

Hello, we inform our customers of the status while your vehicle is being taken care of to make sure your needs are met. Keep our Service Team in mind for all your maintenance needs at Lexus San Diego.

September 25, 2022

Anthony Truong in the service department is very helpful and a great customer service rep. More

by Perla medina
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony truong, Sean Weaver
Report | Print
Sep 26, 2022 -

Lexus San Diego responded

Perla, thank you for trusting us with your vehicle and choosing Lexus San Diego. We are thrilled to learn our Service Team provided you with a great dealership experience. Come back and visit us again for any future needs.

September 21, 2022

Outstanding service. Especially my service advisor Kegan Johnson. He was nice and friendly with a customers. More

by artdjg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Report | Print
Sep 22, 2022 -

Lexus San Diego responded

Thank you for the wonderful feedback. Here at Lexus San Diego, we take pleasure in being able to adequately fulfill the needs of our guests. For any additional assistance, please feel free to contact us anytime. Have a pleasant day.

Sep 22, 2022 -

artdjg responded

Thanks for your outstanding service.

September 20, 2022

Fast and efficient service. Car loan was quickly arranged and it was a beautiful car. I liked the video of the inspection that was done, very good feedback for me. My car was fi More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon
Report | Print
Sep 21, 2022 -

Lexus San Diego responded

Thank you for the 5-star rating, Lori. It's great to know that you approve of how we conduct business here at Lexus San Diego. We appreciate you sharing the positive feedback!

September 19, 2022

Lexus San Diego is always professional, informative, quick and efficient. Getting a loaner is never an issue and you are always kept apprised of your vehicle. More

by kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Sep 20, 2022 -

Lexus San Diego responded

Thank you, Kelly, for your kind words and for trusting us with your vehicle. At Lexus San Diego we strive to always provide top-notch communication to ensure our customers are informed on the status of their service visit. We appreciate your business, let us know if we can be of assistance in the future.

September 15, 2022

Great customer service! Friendly, thorough, prompt! Michael Cain was very friendly and thoroughly explained the service performed on our car. The service was performed promp More

by Nadoteach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain not management
Report | Print
Sep 15, 2022 -

Nadoteach responded

Great service!

Sep 15, 2022 -

Lexus San Diego responded

Hello. We're happy you found our Service Team supportive during your experience here at Lexus San Diego. We strive to deliver efficient service, and we're glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

September 15, 2022

Great friendly service. Lexus San Diego does a wonderful job and has great communication with their clients. More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cain, Sean Weaver
Report | Print
Sep 15, 2022 -

Lexus San Diego responded

Lexus San Diego strives to provide great and friendly service to all our customers who shop with us. We are thrilled to learn you were provided with great communication by our team.

September 14, 2022

Excelente service specially the service I received from Marco Martinez. The mechanics did a great job with the service my SUV need it. More

by mariaelena cornejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martínez
Report | Print
Sep 14, 2022 -

Lexus San Diego responded

Hi Mariaelena, Lexus San Diego is delighted to read our Service Team delivered excellent service and did a great job with your SUV. Thank you for your great review.

September 13, 2022

Great service reps. Very clean waiting room. Wonderfull loaners. Very fast service. Very helpful staff. More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Caine
Report | Print
Sep 14, 2022 -

Lexus San Diego responded

Thank you so much for the positive feedback, Chip. We are ecstatic to learn your experience with us was exceptional. As one of our valued guests, you deserve the best. If you ever need any additional assistance, Lexus San Diego will be more than happy to help you. Have a lovely day.

September 13, 2022

Friendly and great service. I always request Michael Cain and he is the best, also the other staff are good. More

by bricelin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Sep 14, 2022 -

Lexus San Diego responded

Thank you for taking the time to share your 5-star review of Lexus San Diego here on DealerRater. We are so thrilled to know that you always have a satisfying experience during your visit to our dealership. We very much appreciate your loyalty and business. We look forward to providing you with the same great service again in the future.

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