Back

Lexus San Diego

San Diego, CA

4.9
1,317 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

Directions

By Type

1,317 Reviews of Lexus San Diego

August 30, 2022

Always extremely efficient and great service! I have purchased 3 cars through Lexus San Diego and I will never go anywhere else! More

by Lexus4Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Sep 01, 2022 -

Lexus San Diego responded

Hello there, we would like to thank you for your being a returned loyal customer. Congratulations on your 3rd purchase with us at Lexus San Diego. We're always striving to provide an efficient excellent experience.

August 30, 2022

Your service department is excellent (Lexus San Diego). Very nice people most specially your service manager Tommy and service advisor Ramon. This place is highly recommended. Thank you for servicing my c More

by noramr8756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Phillips
Aug 31, 2022 -

Lexus San Diego responded

Hello Nora, we are so glad you had an excellent interaction with our Service Department. Thank you so very much for this incredible review. We hope to help you with any future service needs that you may have here at Lexus San Diego.

August 29, 2022

Great service positive professional help full knowledge respectful detail organized commit to job motivated happy More

by Bbrumfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon
Aug 31, 2022 -

Lexus San Diego responded

Wow! Thank you for such a kind review! Lexus San Diego appreciates your business and we hope we can be of service again in the future! Have a great day and stay safe!

Aug 31, 2022 -

Bbrumfield responded

Thank you for your service

August 29, 2022

Took my car in for a service check. Everyone was pleasant and helpful. A loaner car was ready for my use. Only downside: I couldn’t get my car and my phone to talk to each other (re: di More

by susieq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina 5 stars
Aug 31, 2022 -

Lexus San Diego responded

We're happy you found our Service Department to be so supportive during your experience here at Lexus San Diego. Our team strives to deliver an excellent experience, and we're glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 28, 2022

Prompt service, quick turn around had me in and out. Everyone seemed to be working very well together as a team. Great service! More

by Falconscrest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor & team
Aug 31, 2022 -

Lexus San Diego responded

Thank you for taking the time to write about your experience. We're glad to learn our Service Team left you satisfied. Thank you for choosing Lexus San Diego. Please contact us if we can further assist you with anything. Have a lovely day.

August 27, 2022

Staff are very professional and very straightforward. They make us feel comfortable . The deal went very smoothly and to our surprise….so expeditiously compared to our previous purchases. Thanks for grea More

by Kikobaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidal…Matt….Anthony truong, Sean Weaver
Sep 01, 2022 -

Lexus San Diego responded

We are happy to see that your experience here was a great one. Thank you for choosing us to help you with your vehicle purchasing process. If you need anything else, please don't hesitate to give us a call. Have a nice day.

Sep 01, 2022 -

Kikobaron responded

Thank you!!!

August 26, 2022

Everyone was very courteous and helpful. The staff was knowledgeable and answered all my questions . The service building was very clean and organized. I’ve been here many times and is alway More

by Clifton_kh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith and Anthony
August 26, 2022

Absolutely amazing, extremely professional with no time to waist. Unique experience, simply a different service culture! More

by Michael Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Aug 31, 2022 -

Lexus San Diego responded

Hello Michael, we are elated for your wonderful review and that we could give you 5-star service. Here at Lexus San Diego, our focus is to provide a professional and convenient experience. Let us know if we can help with anything more.

August 26, 2022

I was quite pleased with the service and my first interface with Marco was great. We couldn't isolate the battery problem I experienced. But that was OK, as I have had other batteries that had period More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Sep 01, 2022 -

Lexus San Diego responded

Hello, Tim, Lexus San Diego appreciates you taking the time to leave an excellent rating and review. We are pleased to know that our Service Team delivered a great experience during your visit. If there is anything we can do to serve you further, let us know.

August 26, 2022

Great team and don’t feel like I’m always trying to be uphold. would like to thank the mechanic that worked on my car this time, as an issue that has been going on for a few service cycles was fixed with More

by Kennywilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Aug 31, 2022 -

Lexus San Diego responded

Hi Kennywilson, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Lexus San Diego and we look forward to servicing your car again when needed.

...
54
...