Lexus Santa Monica

Service Matt Unger Matt was very responsive and took care of me last minute. He was friendly and extremely professional. Thank you for taking care of me with such shor Matt was very responsive and took care of me last minute. He was friendly and extremely professional. Thank you for taking care of me with such short notice. I always enjoy the waiting area. It is comfortable and quiet. More

Great experience Enrique went above and beyond my expectations. Can never tell if I’ve gotten a good deal on my leases (I leased 2 cars) but I certainly had amazing se Enrique went above and beyond my expectations. Can never tell if I’ve gotten a good deal on my leases (I leased 2 cars) but I certainly had amazing service from Enrique. I was returning one Lexus leases car and on from SM Volkswagen. It was a Saturday. Enrique returned my VW to the dealership on Monday while I was at work. Saved me all the hassle. Truly above and beyond my expectations!! More

Absolutely wonderful. Everyone at the dealership was incredibly helpful and patient and informative during a five hour day, and I would absolutely recommend the dealership Everyone at the dealership was incredibly helpful and patient and informative during a five hour day, and I would absolutely recommend the dealership to anyone. Than you. More

Service experience at Santa Monica Lexus It's always a pleasure getting my car serviced at Santa Monica Lexus. The employees are professional and friendly, and I can always get a loaner! It's always a pleasure getting my car serviced at Santa Monica Lexus. The employees are professional and friendly, and I can always get a loaner! More

always friendly and professional team Buddy was very helpful i needed new batteries and i did not have an appointment but he took care of me promptly. Lexus team always provides excellen Buddy was very helpful i needed new batteries and i did not have an appointment but he took care of me promptly. Lexus team always provides excellent service More

Irving followed through Irving assisted with getting a technician to ride along with me to "hear' the problem. The technician was attentive and cared about resolving the iss Irving assisted with getting a technician to ride along with me to "hear' the problem. The technician was attentive and cared about resolving the issue. Appreciated the care and concern for making things right and explaining to me the needs of my vehicle. Can do attitude Appreciated! More

Excellent Service Dan made my experience so delightful. He was friendly, knowledgeable, and prompt. I will continue to drive from Las Vegas just to make sure Dan manage Dan made my experience so delightful. He was friendly, knowledgeable, and prompt. I will continue to drive from Las Vegas just to make sure Dan manages my services. More

David Cuevas did an excellent job in responding to all my concerns. He kept me aware of progress of my car throughout the service and I picked up the car and went did an excellent job in responding to all my concerns. He kept me aware of progress of my car throughout the service and I picked up the car and went over the details of the service and billing with him directly. Very responsive and friendly. Certainly will ask him to service my car again and also my wife's Lexus. More

Santa Monica Lexus made it easy Paul treated us with honesty and respect. We didn’t feel pressure at any time and ended up with a fair deal for all of us! I love my new Lexus 450hL a Paul treated us with honesty and respect. We didn’t feel pressure at any time and ended up with a fair deal for all of us! I love my new Lexus 450hL and would go back to Santa Monica Lexus again! More

Good, friendly experience I like Tim Nelson, he is knowledgeable, direct, efficient, friendly and I feel he really takes care of my car and gives me good advice I like Tim Nelson, he is knowledgeable, direct, efficient, friendly and I feel he really takes care of my car and gives me good advice More