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Lexus Santa Monica

Santa Monica, CA

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1,309 Reviews

1501 Santa Monica Boulevard

Santa Monica, CA

90404

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1,309 Reviews of Lexus Santa Monica

May 22, 2019

Car Leasing process I appreciate that everyone at this dealership is uber-friendly, and works as a team to help you get a new car. From beginning to end, they make the pr More

by LeaseMyCar2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Uchida, Lisa Bader, Roxanne Colatrella
May 24, 2019 -

Lexus Santa Monica responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our team took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

May 21, 2019

Amazing service Enrique helped me with leasing a new hybrid. He was thorough and spend 4 hours finding the perfect fit for my needs. I love the car and extremely happ More

by reesaspieces73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Carvajal
May 22, 2019 -

Lexus Santa Monica responded

Thank you for your time and your kind review. We are pleased to hear that Enrique was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

May 21, 2019

Great overall Thank you for an awesome experience! May not have leased a car if it wasn't for Weston. Highly recommended all around - from moment I entered to just More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weston Segal
May 22, 2019 -

Lexus Santa Monica responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

May 19, 2019

Service May 18, 2019 Buddy was excellent. My previous service with LEXUS was horrible. Sergio was my advisor then. Extremely not helpful. However my visit on Saturda More

by Melva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Dudnick
May 18, 2019

Excellent service This was a Recall service and everything went perfectly. Service was courteous, fast, efficient and professional. Adriane was attentive and kept me in More

by Heblex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriane
May 21, 2019 -

Lexus Santa Monica responded

Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

May 18, 2019

Service As always, my service visit to Lexus of Santa Monica was excellent. Buddy Dudnick Did an outstanding job taking care of me and my car. More

by Lindajoloftus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy “Buddy” Dudnick
May 21, 2019 -

Lexus Santa Monica responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your car needs!

May 18, 2019

Excellent service, beautiful dealership I now have bought my last 2 cars from Lexus of Santa Monica. I wholeheartedly recommend this dealership. The service is great - the location beautif More

by Happy Lexus Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nima Behnia
May 21, 2019 -

Lexus Santa Monica responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

May 17, 2019

My service problem was solved with crisp efficiency. My service problem was solved with crisp efficiency and the representative "went the extra mile" to assure customer satisfaction. I recommend this fac More

by Judith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Doherty
May 21, 2019 -

Lexus Santa Monica responded

Judith, thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

May 16, 2019

Always top notch service I’ve been going to Tim Nelson at Lexus Santa Monica since I bought my 2009 Rx hybrid. I can always rely on him to quickly respond to my calls, get my More

by Gbm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nelson
May 21, 2019 -

Lexus Santa Monica responded

Thank you for your continued loyalty. We are so pleased to hear that our exceptional service keeps you coming back year after year! We look forward to seeing you again when your car is ready for its next service!

May 16, 2019

Timely service Service was prompt efficient and complete. Armando was very user friendly and helpful. Cost was moderately higher than I had anticipated. However over More

by Rettenger
Recommend Dealer
Yes
Employees Worked With
Armando Cordon
May 21, 2019 -

Lexus Santa Monica responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

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