Lexus Santa Monica

Tim Nelson is awesome Recommended exactly what I needed... service was quicker than I expected. Loaner was great, clean and full tank. I'm a customer for life ... great w Recommended exactly what I needed... service was quicker than I expected. Loaner was great, clean and full tank. I'm a customer for life ... great work More

Service Dept I've had many Lexus cars over the years. I always go to Tim Nelsen as my service advisor. He's always friendly, upbeat and accommodating I've had many Lexus cars over the years. I always go to Tim Nelsen as my service advisor. He's always friendly, upbeat and accommodating More

Fantastic Customer Service Took our car in for a scheduled recall part install and David Cuevas provided efficient and timely service. He was also very cordial and got us on ou Took our car in for a scheduled recall part install and David Cuevas provided efficient and timely service. He was also very cordial and got us on our way with our loaner car quickly. We liked David and told him that we would like him to be our rep going forward. More

Great service!! I have leased from Lexus for 4 years. Very few problems. Recently encountered one and brought to the Santa Monica service center - I worked with Arman I have leased from Lexus for 4 years. Very few problems. Recently encountered one and brought to the Santa Monica service center - I worked with Armando Cordon, he was great and everything associated with my service was smooth as a result of working with him directly. 5 star experience. Thanks! More

Easier Than Pie! An old saying is to say that something is easy to do is to say the task is “as easy as pie”. Well, getting my LEXUS GS 350 F Sport serviced at Santa M An old saying is to say that something is easy to do is to say the task is “as easy as pie”. Well, getting my LEXUS GS 350 F Sport serviced at Santa Monica LEXUS was easier than that. From start to finish, I was treated like royalty. Every service personnel was quietly efficient and extraordinarily friendly throughout my visit. I was in and out in no time (so I had to finish watching the Dodger game at home). Like I said above, getting my car checked out & road-ready was “easier than pie”. More

Passenger side air bag recall The service and attention to this problem was very good. The service department always feels welcoming and the staff answered all my questions. Than The service and attention to this problem was very good. The service department always feels welcoming and the staff answered all my questions. Thank you. More

Excellent and prompt service Patrick is always helpful and informative and takes great care of all our family members with Lexus vehicles! And those chocolate chip cookies ... ma Patrick is always helpful and informative and takes great care of all our family members with Lexus vehicles! And those chocolate chip cookies ... makes even a few minute wait worthwhile. More

Great service Added another Lexus to the family. The process was smooth and painless especially with a 3yr old in tow. We will definitely be coming back in the futu Added another Lexus to the family. The process was smooth and painless especially with a 3yr old in tow. We will definitely be coming back in the future. More

LEXUS Santa Monica is the best. My car buying experience at LEXUS Santa Monica was easier than purchasing my wedding dress. Roxy is my sales rep. and Julie helped me with the finan My car buying experience at LEXUS Santa Monica was easier than purchasing my wedding dress. Roxy is my sales rep. and Julie helped me with the financing. In less than a week, without hassle or haggling, I am now driving my new 2019 NX hybrid and loving it. Not only is it a smooth ride, but the gas mileage is amazing. They are the best. More