Lexus Santa Monica

Excellent service provided by Adriane Marmolejo Very friendly staff, Always greet you as soon as you park outside thier service center. I had no complain after my car service. thank you Adriane Marm Very friendly staff, Always greet you as soon as you park outside thier service center. I had no complain after my car service. thank you Adriane Marmolejo More

Professional Friendly Excellent Service Needed a battery replacement in a hurry. and on a Saturday. Was super pleased with the competence and efficiency of service adviser Christopher Young Needed a battery replacement in a hurry. and on a Saturday. Was super pleased with the competence and efficiency of service adviser Christopher Young. In approximately 1 hr. I was on my way with a new battery and a washed car. More

Service Patrick levenson was amazing. He helps explaining step by step of when and why the services need to be done. I will definitely go back and recommend Patrick levenson was amazing. He helps explaining step by step of when and why the services need to be done. I will definitely go back and recommend him as my service advisor. Great job. More

Great experience! Took my car in for its 40k service and everything went very smoothly. A special thanks to Rafael Navarro for answering all of my questions and being e Took my car in for its 40k service and everything went very smoothly. A special thanks to Rafael Navarro for answering all of my questions and being extra helpful. Everything was great! More

Happy Camper Most of my contact was via the phone. From start to finish Omar and Alejandro Morales were very professional, informative and above the typical sales Most of my contact was via the phone. From start to finish Omar and Alejandro Morales were very professional, informative and above the typical salesperson. (One dealership "Come back when you're to buy, good bye") I've only had the car 1 week, so far like better than my BMW. Went there because I heard the ad on ESPN, they lived up to their billing. More

Lexus for the win.. Once again, Adriane Marmolejo has exceeded my expectations. She is fantastic. My car is driving like new again. It was ready so fast. Everything was Once again, Adriane Marmolejo has exceeded my expectations. She is fantastic. My car is driving like new again. It was ready so fast. Everything was so smooth thanks to Adriane. More

Patrick Levenson-excellent Service Rep/SM Lexus--Exceptional I was lucky enough to get Patrick Levenson as my service rep--the second time in a month-- Each time I did not have an appointment but they got my ca I was lucky enough to get Patrick Levenson as my service rep--the second time in a month-- Each time I did not have an appointment but they got my car in and service done within the time promised. Patrick worked to get me first at 15 % discount on the new starter and tire problems and then I remembered that I had gotten a coupon right after the 1st service for a 20% discount off the labor cost for a previously recommended service-- I decided to take advantage of it for the previously recommended service and Patrick arranged for me to get 20% labor costs for the starter and tire problem for which I brought the car in this time. Each time I was provided with a loaner car. Each time, my experience of every staff person with whom I dealt was both courteous and pleasant and a reason why I have always gone back to SM Lexus where I bought the car instead of to the dealership located closer to my home and office. I would highly recommend Santa Monica Lexus to any Lexus owner who wants excellent service. More

I feel like a VIP Even for simple repair or maintenance visits, I am super impressed with how fast I am checked in, the lounge amenities available, the free car wash, a Even for simple repair or maintenance visits, I am super impressed with how fast I am checked in, the lounge amenities available, the free car wash, and fast overall service. More

Lexus is Fantastic service from Adriane Marmolejo, She listen to my concerns ran a diagonostic test an found the problem and also honored the warranty. Adrian Fantastic service from Adriane Marmolejo, She listen to my concerns ran a diagonostic test an found the problem and also honored the warranty. Adriane was professional all the way. Thanks Santa Monica Lexus my place than all the rest. In and out service, who finds the solution and keeps there customers smiling without a worry in the world. More

Great staffs! Sam Neal is great! friendly, honest, and very knowledgeable. who I can trust. Highly recommended And also lady's at cashier are very polite and help Sam Neal is great! friendly, honest, and very knowledgeable. who I can trust. Highly recommended And also lady's at cashier are very polite and helpful. More