Lexus Stevens Creek

I bought my first Lexus in May 2025. Excellent experience. Clair Johl was my sales consultant and she was wonderful. It was a long process at almost 4 hours which was a bit surprising Excellent experience. Clair Johl was my sales consultant and she was wonderful. It was a long process at almost 4 hours which was a bit surprising. However the team was great. I walked in without an appointment, and all was well taken care of. The car is great. More

We had a great experience working with Rudy Sun. He was patient and explained everything thoroughly. He was very knowledgeable about all of his products as well as the competition. Even after th He was patient and explained everything thoroughly. He was very knowledgeable about all of his products as well as the competition. Even after the sale was complete, he took extra time to make sure everything was set up correctly in the vehicle and addressed any additional questions we had. The only negative part of the purchase process was during our time with the finance manager. He was very pushy, trying to sell us extra services that we did not need. I know this is standard for old school dealerships and we didn't take it personally, but it was still a bad experience. On a more positive note, when it came to going over the actual numbers/contract the finance manager was very professional and detail oriented and he explained everything very clearly to make sure there are no surprises. More

We had a great experience working with Carlos and ultimately chose to purchase from this dealership because of him. From the beginning, Carlos was transparent and communicative, even when we had to w ultimately chose to purchase from this dealership because of him. From the beginning, Carlos was transparent and communicative, even when we had to wait for the exact car we wanted and were second in line for a few vehicles. Despite the wait and some challenges with availability, Carlos made the entire process smooth and stress-free. He answered all of my (many!) questions with patience and clarity, and never made us feel pressured. When I decided to pass on one of the vehicles, he respected my decision with absolutely no pushback. His positive attitude, professionalism, and genuine approach made all the difference. Highly recommend working with Carlos if you’re looking for someone who is honest, knowledgeable, and truly customer-focused. More

My agent was Chau Lam. He was wonderful! I came in to look only. He didn’t pressure me or try to convince me to buy. He answered our questions and waited patiently for me He was wonderful! I came in to look only. He didn’t pressure me or try to convince me to buy. He answered our questions and waited patiently for me to decide what I wanted. It was just what I needed. He was awesome!! With no pressure I came to my own decision and so glad I did! I love my new Lexus! The service here was amazing. The care and feeling I was part of their family was so wonderful too. I’ll be back to visit soon since I need to check in with Chau at his insistence. Thank you everyone for your assistance, courtesy and caring. I loved dealing with Chau. He got a hug from me because he is special to me now. I don’t do that with most people. I will recommend him to anyone who plans to come here. And a shout-out to Andy who helped me program my car and phone. His knowledge was most impressive. He was a very patient and sweet young man. What a treasure you have in him! Again, a most positive experience. More

We had excellent experience. at lexus of stevens creek. Numer Talag went above and beyond to make sure our wishes are meet and provided us with excellent professional and knowledg at lexus of stevens creek. Numer Talag went above and beyond to make sure our wishes are meet and provided us with excellent professional and knowledgeable purchase. We are extremely pleased and highly recommend Numer and this dealership to family and friends. More

Carlos Toscano was my direct Sales Rep, and Jennifer Flora worked behind the scenes to track down the exact GX 550 Overtrail+ I had been searching for. From start to finish, the experience was exceptio Flora worked behind the scenes to track down the exact GX 550 Overtrail+ I had been searching for. From start to finish, the experience was exceptional. Carlos was incredibly professional, knowledgeable, and responsive throughout—he made what is often a stressful process feel effortless. Jennifer deserves major credit for locating the exact spec and trim I wanted, which wasn’t easy given the current demand. Their teamwork, attention to detail, and commitment to getting it right truly stood out. I left feeling confident, satisfied, and excited to drive away in my new vehicle. When it’s time for my wife to upgrade, there’s no question—we’ll be coming back. Huge thanks to Carlos and Jennifer for making it all happen! More

The dealership was great to work with. My needs were taken care of. They were very kind and accommodating and (Dottie)or Dorothy Barbera was wonderful. She helped me with everything much My needs were taken care of. They were very kind and accommodating and (Dottie)or Dorothy Barbera was wonderful. She helped me with everything much more than I expected, and was so kind and understanding and answered all my questions. I didn’t understand a lot of the things on this new car, because my car, that I have had for 25 years, didn’t have all the new gadgets and on it. She pointed out a lot and gave me suggestions, and made it a more personal experience. The Finance Manager, Ramiz Kaamil, was also very kind and answered all my questions and I still am calling and asking him questions. A couple of the tech guys also helped me with programming things. Thank you for the wonderful experience of buying my first car in 25 years. Janet Schmidt More

Best buying experience I’ve had! ! Ramiz was amazing, there was zero pressure, smooth process and went above and beyond for us. Him, manager Jennifer and all staff give Lexus Penske A ! Ramiz was amazing, there was zero pressure, smooth process and went above and beyond for us. Him, manager Jennifer and all staff give Lexus Penske Automotive a great reputation. Highly recommend! More

Excellent service. Facility is always clean. Employees are very service oriented. Follow up is good. Facility is always clean. Employees are very service oriented. Follow up is good. More

Gina- our sales person was very professional, patient , explained all the features to me in a very user friendly manner. She is a great salesperson. Enjoyed the whole experience. She made sure we reached h explained all the features to me in a very user friendly manner. She is a great salesperson. Enjoyed the whole experience. She made sure we reached home safely and our driving experience was easy. She has an excellent personality in dealing with customers. Thank you Gina. More