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Lexus Stevens Creek
San Jose, CA
1,310 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,310 reviews
March 01, 2026
Chau is very sweet. He made my entire experience super smooth and helpful. He even got me a better rate compared to the bank. He is knowledgeable, honest, and fast. He made my entire experience super smooth and helpful. He even got me a better rate compared to the bank. He is knowledgeable, honest, and fast. More
by nguyenvile80
Employees Worked With
March 01, 2026
Bill was very helpful, he made sure that we had all the information that helps us get the best deal and made sure that everything was done right.Bill also assisted us to get familiar with new equipment ins information that helps us get the best deal and made sure that everything was done right.Bill also assisted us to get familiar with new equipment instructions. More
by sayviraphanth
Employees Worked With
February 28, 2026
We would like to extend our heartfelt thanks to Herman for his exceptional customer service. Our recent purchase of a Lexus has truly been the best car-buying experience we've ever encountered. Herman wen for his exceptional customer service. Our recent purchase of a Lexus has truly been the best car-buying experience we've ever encountered. Herman went above and beyond to ensure that the process was enjoyable in every way. More
by sobolya
Employees Worked With
February 20, 2026
Steve was most gracious and extremely patient with me. Steve’s negotiation skills are exceptional with complete transparency. I highly recommend Steve Yi is a perfect example of how a salesman should as Steve’s negotiation skills are exceptional with complete transparency. I highly recommend Steve Yi is a perfect example of how a salesman should assist a new customer to purchase a Lexus. Steve is simply exceptional! More
by dpattersondesigndesign@aol.com
Employees Worked With
February 06, 2026
Yesenia Lopez was a very helpful and professional. Her knowledge of Lexus is incredible. Most of all she is very pleasant and friendly. We will definitely recommend her to our friends and family. Her knowledge of Lexus is incredible. Most of all she is very pleasant and friendly. We will definitely recommend her to our friends and family. Eden and Fitsum, More
by Eden Yacob
Employees Worked With
February 02, 2026
She helped us to process for leasing the RX350h with curtesy, proficiency and great patience. We highly recommend Dorothy Tran. Nice work, thanks! curtesy, proficiency and great patience. We highly recommend Dorothy Tran. Nice work, thanks! More
by Matthew Wong
January 29, 2026
It was the best experience I've had purchasing a car. Also my first time from a luxury brand. It was definitely a big difference in quality care from my Salesman & the dealership Also my first time from a luxury brand. It was definitely a big difference in quality care from my Salesman & the dealership More
by delatorre.valerie
Employees Worked With
January 25, 2026
Top tier customer service! Made my purchase easy and rewarding. Wished I lived closer so they could be my home service dealer! Made my purchase easy and rewarding. Wished I lived closer so they could be my home service dealer! More
by T
January 19, 2026
Numer quickly took care of my family when we looked for a specific car. Very communicative. We had the opportunity to place an order and he made the process very smooth. Throughout the wait, he stayed in tou specific car. Very communicative. We had the opportunity to place an order and he made the process very smooth. Throughout the wait, he stayed in touch and updated us along the way. When the vehicle arrived, he made sure the paperwork and delivery process was smooth and painless. Thank you Numer! Keep up the maniacal focus on customer satisfaction. More
by Danieljit2001
January 14, 2026
It is a pleasure doing business with Lexus of Stevens Creek. Steve Yi helped us with the purchase and delivery of our new car. We highly recommend him because he is reasonable and fair with regard to p Creek. Steve Yi helped us with the purchase and delivery of our new car. We highly recommend him because he is reasonable and fair with regard to price negotiations and patient with regard to vehicle setup and delivery. Since our purchase the dealership has continued to reach out to us to make sure we are comfortable with all the features on our car that are new to us. More
by Paul H.
Employees Worked With
