
Lexus Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Vincent was soo good in helping us buy our new lexus RX 350. He did an outstanding job in giving us the best deal. Edward the finance manager was also very patient and helped us a lot. We have been to ot 350. He did an outstanding job in giving us the best deal. Edward the finance manager was also very patient and helped us a lot. We have been to other dealerships and came out unhappy but both vincent and edward made our car buying experience very pleasant. Highly highly recommend them both! Ruchira More
Go see Vincent Nguyen at Lexus of Stevens Creek when you're ready to buy a Lexus. He will work with you every step of the way to find the exact car you're looking for. He is very attentive and willing t you're ready to buy a Lexus. He will work with you every step of the way to find the exact car you're looking for. He is very attentive and willing to work with you when it comes to negotiating on the price. If you get a chance to meet with Vincent and Ted in Finance you won't leave disappointed. More
Thanks for the fantastic team at Lexus of Stevens Creek Service Center! I purchased my car at Lexus of Stevens Creek and found both the dealership (call Haley Frandy!) and service center to surpass my expe Service Center! I purchased my car at Lexus of Stevens Creek and found both the dealership (call Haley Frandy!) and service center to surpass my expectations. I was in the area when I realized my new RX450h had a flat tire. I made my way slowly to the center only to find the tire completely come off about a mile from the center. A few minutes later Omar pulled up behind me - he was on his way back from lunch and saw that I was stranded, and asked how he could help. He didn't even know I had already called the center, he took time out of his lunch break to make sure I was okay! Then Rubin came with his flat bed, he not only reassured me about the damage but also cheered me up when he saw how disappointed I was about the flat tire. But it gets better! Chris Snyder went out of his way to get my car fixed that afternoon, even though it was already after their standard hours for tire replacements. He and Duncan Struthers take customer service to the next level. Because of Chris's professionalism and leadership, I'm already looking forward to coming back for my 5000 mile service check! Thanks! More
Lexus RX 450h is the second car for me to buy from Joe Hart within two years (the first one is a CT200h). It was a pleasant experience working with Joe who is very nice, knowledgeable and convincing. I di Hart within two years (the first one is a CT200h). It was a pleasant experience working with Joe who is very nice, knowledgeable and convincing. I did shop around for the best prices, but Joe always seems to be able to match them. Mark from Finance is also very nice and efficient. Thanks, Lexus of Stevens Creek. I will come back…. More
FACT: If you would like to get a great price on your next Lexus purchase without any hassle or haggling, no dealer high pressure tactics or games, and be treated with courtesy and respect like a friend, next Lexus purchase without any hassle or haggling, no dealer high pressure tactics or games, and be treated with courtesy and respect like a friend, see VINCENT NGUYEN, the Internet Sales Manager. We purchased a 2013 RX350 from him....and we are ecstatic with how easy and pleasant the experience was. We first emailed Vincent a detailed description of the vehicle we wanted. He searched and found a vehicle that met 100% of our specifications. Vincent made a good price offer; we countered with our bid;, and we met halfway.....for a great price! I cannot believe how easy and stress-free that was! And my wife is happy beyond words! You are guaranteed to be a satisfied and happy customer if you work with VINCENT NGUYEN. More
By far this was one of the BEST experiences I have gone through. Anita and Herman were excellent from the start to the final drive off. Lexus has always been the best for me and this is my 4th car. Thank y through. Anita and Herman were excellent from the start to the final drive off. Lexus has always been the best for me and this is my 4th car. Thank you both for a great time and see you in 2016. More
Brought in my Lexus Hybrid in for light issue, Chris Snyder was extremely helpful and had me back on the road in no time. Always very honest and sincere about making customer happy. This is my 5 Lexus a Snyder was extremely helpful and had me back on the road in no time. Always very honest and sincere about making customer happy. This is my 5 Lexus and having worked with different service professionals at various Lexus Service centers, I am happy to say that Chris is definitely one of the better folks. He takes extra time to make sure that we are satisfied and happy with the work done. They know the cars inside/out. No place is perfect, but what you want is a place that will take care of you when something does go wrong. And Chris and the folks at Lexus on Martin Ave (Service Center) are that kind. Will definitely recommend (and have) to other Lexus owners. More
Started with prompt price negotiation via internet with Vincent after narrowing down a search. With reasonable price confirmation, we walked in the dealer shop and drove the new car home. All done within Vincent after narrowing down a search. With reasonable price confirmation, we walked in the dealer shop and drove the new car home. All done within 2 to 3 hours maximum. Both Vincent (sales) and Ed (finance) were friendly and provided professional services. More
Working with Joe Hart to purchase our new Lexus RX350 was truly a pleasure. He made our purchase experience from my initial meeting with him through closing the purchase and the delivery of our car with a t truly a pleasure. He made our purchase experience from my initial meeting with him through closing the purchase and the delivery of our car with a thorough explanation of all of the new car's features to my wife and I the best experience we could ever possibly expect. His customer-oriented approach was superb accompanied by a true appreciation of our time schedules. Joe is just one more great reason for us to continue to be a repeat Lexus owner. Thank you Joe! More
Joe was very friendly in explaining the features of the cars, He was very honest about the price (which was already a zero markup for them) and there was no hassle on negotiation. Overall, Joe was great t cars, He was very honest about the price (which was already a zero markup for them) and there was no hassle on negotiation. Overall, Joe was great to work with and I highly recommend going to him for a smooth purchase of a car More