Lexus Stevens Creek

Celine and staff were very diligent and supportive in my new purchase. I am very pleased with their service, professionalism and patience. They were extremely timely in getting my paperwork completed. new purchase. I am very pleased with their service, professionalism and patience. They were extremely timely in getting my paperwork completed. More

I just bought both 2014 Lexus ES350 and 2012 Mercedes ML350 from Vincent. Vincent gave me a great deals on both car. He closed both deals very fast. Vincent was not playing around with the price when I w ML350 from Vincent. Vincent gave me a great deals on both car. He closed both deals very fast. Vincent was not playing around with the price when I was on the phone and at the dealer. He tried to match for a best deal of ES350 from edmunds.com. Another person that I'd like to mention is Eddie. He's a nice guy from Finance department. He tried to match with any lower rate. He even gave me a better rate than I expected. He also gave me the best deals for extended warranty and maintenance packages for both cars. I would refer friends and family to buy a car at Lexus Stevens Creek with Vincent Nguyen and Eddie Ghanim. More

Celine is so nice and patience. She treated us like friends, though this was our first meet. She explained to us the history and features of our choice. She listened to us. The communication was smooth friends, though this was our first meet. She explained to us the history and features of our choice. She listened to us. The communication was smooth and effective. Her manner was warm and pleasant. When come to the price, she promised to get us a good/reasonable price and she did. She followed up to make sure everything is going well. We love our new car and we thank Celine for making it happened. More

Herman Samaniego is a breath of fresh air in the auto sales market. He is straightforward, friendly, and keeps the process moving at a good pace. I have purchased two new Lexus vehicles from him and bo sales market. He is straightforward, friendly, and keeps the process moving at a good pace. I have purchased two new Lexus vehicles from him and both times the experience was outstanding in every respect. I recommend Stevens Creek Lexus - and Herman in particular - for anyone who wants a nice Lexus at a great price with excellent service. More

I have been buying cars for over 30 years and from Lexus the past 12 years. I was ready to buy the 2013 GS350 and sent out a few emails to the dealerships in the Bay Area. Stevens Creeks Lexus had the best the past 12 years. I was ready to buy the 2013 GS350 and sent out a few emails to the dealerships in the Bay Area. Stevens Creeks Lexus had the best price by a long shot. I got 2 emails from Fleet Manager Joe Hart. The first email was the price and the second email was,"Can you pick up your car tomorrow?" I was there the next day and it took less than an hour to sign and finance! I've been in sales for over 20 years and I love a good price and excellent service. Thank you Joe! Allen W. More

Dealership was friendly and courteous and both salesmen that helped us, answered our questions without pressure.We were given a test drive as well as time to think through our options before deciding. that helped us, answered our questions without pressure.We were given a test drive as well as time to think through our options before deciding. More

It was time to turn in our old LEXUS RX450H for a new one. My husband and I already knew that we wanted a new RX450H. Herman helped us through the process and paperwork. Herman worked diligently to en one. My husband and I already knew that we wanted a new RX450H. Herman helped us through the process and paperwork. Herman worked diligently to ensure that we understood the new features of the LEXUS 2013 version. We had some questions of which Herman was quickly to follow-up on. One suggestion that I have for Lexus Putnam, which hopefully gets forwarded, is perhaps Putnam can send their sales persons to the same product workshop(?) where they send their mechanics that learn the engine features of the vehicle. We took our car to the service center and the service rep that helped us literally "raved" and highly enthusiastic about how the 2013 Hybrids were completely redone from a mechanical/engine point of view. With little from what we were able to learn from the 15 minute education, my husband was totally blown away and said "If I knew what I know now, I would get a 2nd RX450H!" I would only think that learning those features during the sales process would sell more Hybrids. (but that just my .2 cents) :) ~S. Furlanic, Aptos, CA More

We stopped by late one night after the dealership had closed. Jennifer saw us in the lot and offered to help. She spent all the time we needed to discuss the vehicle and we scheduled to come back the n closed. Jennifer saw us in the lot and offered to help. She spent all the time we needed to discuss the vehicle and we scheduled to come back the next morning. Jennifer was friendly, efficient and helpful through the whole process. This was by far one of the best experiences in buying a car that I have had at a dealership. This was our first Lexus purchase and the initial experience will make it tough to consider another manufacturer in the future. After the sale, Jennifer promised to follow-up on an item that I had requested. She made contact the following business day and handled the request. There was never pressure to buy just resource to help us make the decision. I would highly recommend working with Jennifer Martinez. More

I've known Joe Hart for several years now and this is the 4th Lexus we have purchased from him. He is friendly, courteous and knowledgeable about the cars he sells. Also, I first do my shopping around an the 4th Lexus we have purchased from him. He is friendly, courteous and knowledgeable about the cars he sells. Also, I first do my shopping around and then approach Joe to get his best price and he usually matches or beats what I have been able to come up with. This is a no-pressure sales situation - and he is quite helpful in other areas as well. For example, this time I could not get a hold of my insurance agent as it was the weekend. Joe recommended an alternate approach that worked very well and was quite convenient. I would have no hesitation in recommending Joe if you are looking for a Lexus. More

Eventhough I walked into Lexus with the offer that they listed on website, Vincent Nguyen helped me to get a better car with options and a really good price. I want to spread my satisfaction about Vincent' listed on website, Vincent Nguyen helped me to get a better car with options and a really good price. I want to spread my satisfaction about Vincent's outstanding work. He was friendly and dedicated. More