Lexus Stevens Creek

Excellence in customer service and attention to detail. I would recommend others to buy their next vehicle from Lexus of Steven’s Creek. I would recommend others to buy their next vehicle from Lexus of Steven’s Creek. More

Very pleasant experience,, the staff was very helpful and efficient and had me in my new car in the shortest period of time. efficient and had me in my new car in the shortest period of time. More

Easy transactions Good service from salesman Detailed info from finance dept Only issue is there is only one car remote available and needed to wait for the spare copy for several weeks. info from finance dept Only issue is there is only one car remote available and needed to wait for the spare copy for several weeks. More

The dealership was very clean. The sales person was very accommodating and explained the process of purchasing the car and the budget person checked multi insurance rate for us ver The sales person was very accommodating and explained the process of purchasing the car and the budget person checked multi insurance rate for us very helpful. More

If Clair Johl had not been my sales representative, I doubt that I would have purchased a car that day as I was coming in to understand the packages and options. She was very easy to work with with. Cl doubt that I would have purchased a car that day as I was coming in to understand the packages and options. She was very easy to work with with. Clair answered all of my questions completely, explained all options clearly, and was a joy to work with with no pressure at all. As it turned out, after looking at some cars and talking with her about what car I wanted, she advised me there was a car that sounded perfect to me on the way to the dealership. I paid the deposit and my car arrived in less than 2 weeks. In these post-covid times, buying a car in high demand, seemed too good to be true! My purchase time was longer than expected due to some unavoidable issues in my part. When I came to pick up my car, Clair made the process very easy. And she is going to follow up with me in a few weeks to see if I have any questions. Now, that's good customer service. Congratulations Lexus of Stevens Creek More

el mejor muy amables las pesonas que nos alludaron a conprar mi lexus y en espanol nos explicaron todo muy bien excelente dealer conprar mi lexus y en espanol nos explicaron todo muy bien excelente dealer More

Herman Samaniego is the best sales agent at Lexus Stevens Creek. He is a very nice guy. He will find a way to help you purchase a car and answer all questions you have after you purchased the car. I am alway Creek. He is a very nice guy. He will find a way to help you purchase a car and answer all questions you have after you purchased the car. I am always satisfied going to Herman Samaniego at Lexus Stevens Creek. And their finance department Lei Chen explained all the paper works we were signing and answered all our questions before we sign. Jennifer(Manager) even came to congratulate and chat with us as well. More

I didn’t feel any pressure buying the car and any other services. People are polite and professional. Helpful sales and pleasant negotiations. services. People are polite and professional. Helpful sales and pleasant negotiations. More

Good services in general, patiently explain all the questions. Really fast on process paperwork and update information. questions. Really fast on process paperwork and update information. More

Great place to buy a car. Friendly and very helpful. I highly recommend to everyone. Friendly and very helpful. I highly recommend to everyone. More