Lexus Stevens Creek

If Clair Johl had not been my sales representative, I doubt that I would have purchased a car that day as I was coming in to understand the packages and options. She was very easy to work with with. Cl doubt that I would have purchased a car that day as I was coming in to understand the packages and options. She was very easy to work with with. Clair answered all of my questions completely, explained all options clearly, and was a joy to work with with no pressure at all. As it turned out, after looking at some cars and talking with her about what car I wanted, she advised me there was a car that sounded perfect to me on the way to the dealership. I paid the deposit and my car arrived in less than 2 weeks. In these post-covid times, buying a car in high demand, seemed too good to be true! My purchase time was longer than expected due to some unavoidable issues in my part. When I came to pick up my car, Clair made the process very easy. And she is going to follow up with me in a few weeks to see if I have any questions. Now, that's good customer service. Congratulations Lexus of Stevens Creek More

el mejor muy amables las pesonas que nos alludaron a conprar mi lexus y en espanol nos explicaron todo muy bien excelente dealer conprar mi lexus y en espanol nos explicaron todo muy bien excelente dealer More

Herman Samaniego is the best sales agent at Lexus Stevens Creek. He is a very nice guy. He will find a way to help you purchase a car and answer all questions you have after you purchased the car. I am alway Creek. He is a very nice guy. He will find a way to help you purchase a car and answer all questions you have after you purchased the car. I am always satisfied going to Herman Samaniego at Lexus Stevens Creek. And their finance department Lei Chen explained all the paper works we were signing and answered all our questions before we sign. Jennifer(Manager) even came to congratulate and chat with us as well. More

I didn’t feel any pressure buying the car and any other services. People are polite and professional. Helpful sales and pleasant negotiations. services. People are polite and professional. Helpful sales and pleasant negotiations. More

Good services in general, patiently explain all the questions. Really fast on process paperwork and update information. questions. Really fast on process paperwork and update information. More

Great place to buy a car. Friendly and very helpful. I highly recommend to everyone. Friendly and very helpful. I highly recommend to everyone. More

Steven was very helpful and understanding person and doing great job for Lexus.Always keep your good work Steven. doing great job for Lexus.Always keep your good work Steven. More

Great customer service. My car was delivered to my home. It's an awesome ride! My car was delivered to my home. It's an awesome ride! More

I was met with a warm friendly greeting upon entering into the dealership. Herman explained everything thoroughly and answered all questions that my husband and I had. My lease to ownership went smoothly into the dealership. Herman explained everything thoroughly and answered all questions that my husband and I had. My lease to ownership went smoothly. I was very satisfied with my experience More

Very helpful in making a decision. Claire was very comfortable to work with. This is my 3rd Lexus from this store. Claire was very comfortable to work with. This is my 3rd Lexus from this store. More