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Lexus Stevens Creek
San Jose, CA
1,254 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,254 reviews
July 25, 2021
Superb customer serviceRyan Lesondak contacted me in Superb customer service Ryan Lesondak contacted me in ample time before the expiration of my lease. He expedited my requests and provided the infor Superb customer service Ryan Lesondak contacted me in ample time before the expiration of my lease. He expedited my requests and provided the information I needed to make my decision to purchase. Robert provided me with speedy seamless lease buy out purchase with great care He is very knowledgeable and friendly. I especially appreciated that my best interest for the financing was his goal and he delivered. More
by jcbcruz0903
Employees Worked With
Ryan Lesondak, Robert Riley
July 24, 2021
Great customer service. From the time I walked in to the time I was finished with financing every one was very nice, courteous and helpful. time I was finished with financing every one was very nice, courteous and helpful. More
by 1rshugart
July 16, 2021
Vijay is very helpful and very professional in dealing the transactions. He’s willingness in dealing the business to us is highly appreciated. I won’t hesitate to recommend him. the transactions. He’s willingness in dealing the business to us is highly appreciated. I won’t hesitate to recommend him. More
by Chinggay57
Employees Worked With
Vijay Sher, Jennifer Martinez
July 14, 2021
Car shopping is at the top of things I hate to do. I have now revised my list because of the WONDERFUL experience at Lexus Santa Clara. We were educated and treated very well by everyone, especially Herman, now revised my list because of the WONDERFUL experience at Lexus Santa Clara. We were educated and treated very well by everyone, especially Herman, Jennifer and Ben. Herman went above and beyond any expectation and we left very happy. More
by bsalera2
Employees Worked With
Other Employees :
The young man whose name was underneath Sorrentino and sat in the glass walled office. , Jennifer Martinez
July 12, 2021
Great staff and service provided to us. Was easy to contact and make appointment for easy transaction. When we arrived we were greeted by a a friendly and helpful staff. Purcashing my vehicle was easy contact and make appointment for easy transaction. When we arrived we were greeted by a a friendly and helpful staff. Purcashing my vehicle was easy and fast. More
by Poljet
July 11, 2021
Our salesman Chou was excellent, Good service not pushy. He provided the service he promised. He even came in on his day off to finish the transaction He provided the service he promised. He even came in on his day off to finish the transaction More
by Erictg13
Employees Worked With
July 11, 2021
Hector Cruz provided excellent service! He was helpful in so many ways. I did not feel pressured or rushed. I truly trusted him not to take advantage of me buying my first car on my own since I lost my in so many ways. I did not feel pressured or rushed. I truly trusted him not to take advantage of me buying my first car on my own since I lost my husband recently. I love my new car and am very thankful for Hector's help in getting it. More
by bsho
Employees Worked With
Hector Cruz, Jennifer Martinez
July 11, 2021
I had a very pleasant buying experience from you guys specially the salesman name Anthuan. He is the best salesman I’ve ever delt with and I will recommend you guys anytime. Thank you for the pleasant ex specially the salesman name Anthuan. He is the best salesman I’ve ever delt with and I will recommend you guys anytime. Thank you for the pleasant experience. More
by vic.paule
Employees Worked With
Anhtuan Truong
July 09, 2021
I had the best VIP experience and was satisfied 100%. Yesenia helped us out and gave me exactly what both me and my husband wanted. Made us feel like we truly made a great choice. Yesenia helped us out and gave me exactly what both me and my husband wanted. Made us feel like we truly made a great choice. More
by Elena Palomera
Employees Worked With
Yesenia Lopez
July 04, 2021
Attentive, welcoming and engaging staff. We did not feel any pressure from sales staff, who had an appropriate answer for every question. Very comfortable experience. any pressure from sales staff, who had an appropriate answer for every question. Very comfortable experience. More
by kwselborn
