Lexus Stevens Creek

Wonderful experience with Ryan! The dealership itself might not be as fancy as others, but the service is really great. I Emailed online from Lexus' website first to ask for a quote The dealership itself might not be as fancy as others, but the service is really great. I Emailed online from Lexus' website first to ask for a quote very late at night, and Ryan replied the first thing in the morning. We made an appointment and I shopped around before I went to see him. Ryan was very helpful and honest when I asked for his personal opinion; and he was very understanding my concerns about the price. He did give me a really good deal at the end, and I ended up buying the car from him. He made the whole buying experience very smooth, and pleasant. They also have a service taking photos and Emailing them to you afterwards, which made sharing the excitement of new cars easier than ever. I am glad that I went to Ryan and bought the car from him. I usually hate dealing with finance part when buying a car, but Garry, the finance manager wasn't as pushy, and he made the whole process very easy and I felt comfortable about any choices. It was a great experience! Thanks Ryan and Garry for the great help! More

Amazing professionals - fair price on great LS460 John Manasseh made the entire experience fantastic - taking the time to explain the process, working with me on financing, and delivering the car as p John Manasseh made the entire experience fantastic - taking the time to explain the process, working with me on financing, and delivering the car as promised. All at a very fair price. Highly recommend John and Chau - the finance manager. More

High class services from Sales to Services! I am so surprised about the service department in Lexus Steven Creek. It is as great as my sales experience with Ryan. (Thanks Ryan once again) It i I am so surprised about the service department in Lexus Steven Creek. It is as great as my sales experience with Ryan. (Thanks Ryan once again) It is my second time here and Today is my 10k Miles service and Al is being very helpful and able to answer all the question that I have. While explains the detail to me. I am totally satisfied and happy about this entire car buying experience and services afterward. My next car will still be a Lexus! More

Top notch sales managers and dealership In shopping for my current vehicle, I visited half a dozen dealerships in the area and Ryan Schrantz is by far the most knowledgeable car sales I came In shopping for my current vehicle, I visited half a dozen dealerships in the area and Ryan Schrantz is by far the most knowledgeable car sales I came across. I was particularly interested in the advanced safety technologies available on the new vehicles. Not only does Ryan know inside out how they function, he has also tested all of them himself, with first hand knowledge of how they behave under different circumstances. He even recommended against getting one of the technologies due to its limited utility under realistic driving conditions. Even though I owned a Lexus and like Lexus cars in general, I didn't initially set my mind on getting another one. It was really after meeting Ryan that I seriously began to consider getting another Lexus because I wanted to buy a car from him! Thank you Ryan (and Lena) for making my car buying experience smooth and enjoyable. More

Fantastic I needed to replace my car after an accident. Car shopping is not my favorite past time. I've been driving a Rx 330 since 2005 so Lexus was my first a I needed to replace my car after an accident. Car shopping is not my favorite past time. I've been driving a Rx 330 since 2005 so Lexus was my first and only choice. Joe is the car salesman that you have always wanted. His vast experience in the industry gives you confidence that the information he presents is honest and accurate. If the auto industry is looking for a clone this is your model. Thanks Joe for a great experience. More

Excellent Customer Service I came by the dealership on a gloomy Saturday, just to casually check out their inventory of Rxs. I was introduced to Jackie by my family's long-time I came by the dealership on a gloomy Saturday, just to casually check out their inventory of Rxs. I was introduced to Jackie by my family's long-time, trusted sales associate, Robert Riley. Jackie was so sweet and pleasant as she showed me one Rx after another. And, once she showed me the dealership's one and only 2016 Rx 350 F Sport (black exterior with red leather interior), I fell in LOVE! I was SOLD! Jackie worked patiently with me to get the best deal on this beautiful vehicle. I will never forget the excellent customer service provided by Jackie, Robert Riley, and Ted Liu. You guys ROCK! More

Service above and beyond! Ramsin is the BOMB!!! He really went above and beyond to take care of me and my Rx 350 F Sport after experiencing a flat tire. From beginning to end Ramsin is the BOMB!!! He really went above and beyond to take care of me and my Rx 350 F Sport after experiencing a flat tire. From beginning to end, he made sure that every step of the tire replacement process was taken care of (even coming in on his day off to make sure that the inner liner replacement was done the way he wanted). I cannot thank Ramsin enough for everything he has done. He has truly shown what it means for service above and beyond! Thank you Ramsin! More

MVP - Most Valuable Person - Sale Manager Recently, I purchased 2016 RX-350 in May 2016 with Daniel Macias who is a busy Internet Sale Manager to get a hold of. If you like a car with options Recently, I purchased 2016 RX-350 in May 2016 with Daniel Macias who is a busy Internet Sale Manager to get a hold of. If you like a car with options package on your budget. He followed through on your needs and save your time. You shop the best price, bring it to him in person, with proof. He will match it or beat it at Lexus of Stevens Creek dealer with his boss's approval? He also is a very patient guy. For instance, my toddler 3 yrs old insisted and cried to go test drive with me. He waited for me to transfer a baby car seat on a new car. Clearly answered to you when you have questions and walked through with you on getting started owning/ driving a new car. Gary Luu was efficiently on your finance paperwork and explained manufacture coverage and extended warranty options for your purchase. Bonus: As a new Lexus owner at Stevens Creek dealer, you will get a FREE lifetime of Valet parking at the Valley Fair shopping mall with a Stevens Creek license plate frame and your VIN #. I highly recommend, prefer and count on Daniel Marcias for your next car. More

Very friendly, knowledgeable, and helpful people Lena was so greatly provided service and tried to get the best price for me.The dealership was clean and spacious and the customer service is excelle Lena was so greatly provided service and tried to get the best price for me.The dealership was clean and spacious and the customer service is excellent It was a kind of good buying experience. More

Very friendly, knowledgeable, and helpful people! Efficent and genuine customer service. Not a pushy or rude salesman like many others. Very professional and easy to work with people. Knowledgeable ab Efficent and genuine customer service. Not a pushy or rude salesman like many others. Very professional and easy to work with people. Knowledgeable about the product and wanting to make the customer happy. I had an excellent experience at Lexus Stevens Creek due to Parrish Verducci and Jennifer Martinez. Thank you! I definitely recommend this dealership! More